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Money Wellness reviews

Money Wellness's logo
Rated Excellent 4.93/5

Money Wellness reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 4,926 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Money Wellness have trended positively over the past 90 days

Money Wellness really shines with its friendly, understanding staff who make a stressful debt process feel manageable and straightforward. The team’s kindness and clear communication help lift a huge weight off your shoulders. However, some found the process slow or had issues with poor communication after approval, plus a few struggled to get through on the phone or felt overwhelmed by frequent messages.

Positive themes

  • Money Wellness staff are friendly, kind and make debt advice easy to understand.
  • Money Wellness makes the debt process quick and straightforward with clear step-by-step guidance.
  • Money Wellness offers excellent support that lifts stress and anxiety during tough financial times.

Negative themes

  • Some felt let down by Money Wellness due to poor communication after debt approval.
  • A few found it hard to get through on the phone or felt overwhelmed by too many messages.
  • There were complaints about delays in document processing and unclear advice at times.
Summarised by AI
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About Money Wellness

Money Wellness offer debt advice, debt solutions, and financial wellbeing.

Money Wellness are not there to judge, they aim to help and there is always a solution available.

Money Wellness help with budgeting, income maximisation, benefits help, rent and utility help.

Money Wellness at a glance

Contact details

Phone
0161 518 8285
Email
[email protected]
Main address
Money Wellness, Blue Tower, MediaCity UK, Salford, Manchester, M50 2NT
Social media

Reviews for Money Wellness

Showing 11 of 4926 company reviews Last reviewed within 7 days

Help with my big problem utility company

Debt advice 9th February 2026

Won't they help me to sort out my debt problem?I'll see what happens now

Rated Excellent 5/5
Read more product reviews

They were not judgemental at all they was very carin...

Debt advice 9th February 2026

They were not judgemental at all they was very caring people and easy to talk to I was very embarrassed about my situation and there help was 110 to 1

Rated Excellent 5/5
Read more product reviews
  • 1/5

    been let down 6 times by this company and they rarel...

    been let down 6 times by this company and they rarely answer a phone call

    {"display":"edward john","full_name":"edward john","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1346423.png"}}'s avatar
    Debt advice
    edward john 9th February 2026
  • 5/5

    Highly recommended

    Lovely people that set your mind at ease

    {"display":"Sarah Steadman","full_name":"Sarah Steadman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1345291.png"}}'s avatar
    Debt advice
    Sarah Steadman 8th February 2026
  • 5/5

    The staff where amazing.

    The staff where amazing. So patient and so understanding

    {"display":"J T","full_name":"J T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    J T 8th February 2026
  • 5/5

    I received great advice and service from Josh

    I received great advice and service from Josh

    {"display":"Shelley T","full_name":"Shelley T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Shelley T 8th February 2026
  • 5/5

    Complete peace of mind.

    Excellent customer service and an experience that gives you full peace of mind. There’s no judging, they get straight to the point and your satisfaction... Excellent customer service and an experience that gives you full peace of mind. There’s no judging, they get straight to the point and your satisfaction is paramount. My only regret is, I wished I used Money Wellness a lot sooner. Read more Read less

    {"display":" AB","full_name":" AB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    AB 8th February 2026
  • 5/5

    I've got mental health problems and they understand...

    I've got mental health problems and they understand that which made it easy to talk too.

    {"display":"Sonya T","full_name":"Sonya T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Sonya T 8th February 2026
  • 5/5

    Informative, fast and reassuring

    Informative, fast and reassuring

    {"display":"Melony","full_name":"Melony","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Melony 8th February 2026
  • 5/5

    Was worried about talking about my debts, but straig...

    Was worried about talking about my debts, but straight from the start, I was made to feel at ease. Amazing service and staff are so... Was worried about talking about my debts, but straight from the start, I was made to feel at ease. Amazing service and staff are so nice and easy to talk too. Read more Read less

    {"display":"Sarah ","full_name":"Sarah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Sarah 8th February 2026
  • 5/5

    Very proffesional 5*

    They were very proffesional, made me feel comfortable and feel sorry that i haven't contacted them sooner Thank you for all the help !

    {"display":"Andy","full_name":"Andy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Debt advice
    Andy 7th February 2026

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