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National Debtline: Debt advice reviews

Name: Debt advice
Rating: 4.4 (67 reviews)

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4.40

Based on 67 reviews, last reviewed 17th Jun 2026

4800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

82%

Latest highest rating:

5

Was very helpful got me to were I needed to... Was very helpful got me to were I needed to Reviewed on: 17th June 2026

Latest lowest rating:

2

I had to call them 3 times, each time the line was c... I had to call them 3 times, each time the line was cutoff during main conversation. In the end they just give a list of complicate action to do, that ... Read more Reviewed on: 4th June 2026

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About this product

National Debtline is a charity run by the Money Advice Trust.

Working in England, Wales and Scotland, they’ve helped millions of people deal with their debts. They provide free, independent debt advice over the phone and through a webchat service. They’ve been helping people in the UK with debt since 1987.

National Debtline reviews help you find out what it’s really like to be a customer. If you’ve used National Debtline before, you can also leave a review and share your experience.

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National Debtline Debt advice reviews (67)

Was very helpful got me to were I needed to...

Was very helpful got me to were I needed to Reviewed on: 17th June 2026

I was at the end of my mind and had no hope left unt...

I was at the end of my mind and had no hope left until I got help from national debt help line and I can see you I have a future they have been my life saver highly recommend Reviewed on: 13th June 2026

Familiar and helpful with nice swift updates and ser...

Familiar and helpful with nice swift updates and service, Reviewed on: 8th June 2026

If you have a problem, these are the people...

If you have a problem, these are the people to go to Reviewed on: 6th June 2026

Extremely helpful and understanding organization

It was 6 months ago that I first encountered the National Debt Line. I guess I thought I was doing OK money wise, I often paid the minimum amount on my debts but sometimes missed a payment or two. Well the default charge was only £12 so well worth it! Then, 6 months or so ago my health suddenly took a turn for the worst and for the first time, I shared my money problems with my partner, He enabled me to see that I was was nearly £20.000 in debt to a number of credit cards, store cards and buy now pay later schemes with no where near enough pension income to properly repay the debts. Many of my cards were "maxed out" and I struggled to find the money even for food. He contacted NDL who were wonderful, they helped me prepare a proper budget and provided guidance on how to approach these companies and how to much better manage my money. I have still to resolve all my debts but NDL are there if I want further advice. I have a healthy bank balance now (something I've not had for years) and I don't buy things on credit, including buy now pay later. I can't thank NDL enough. Reviewed on: 6th June 2026

Extremely helpful and knowledgeable

Extremely helpful and knowledgeable Reviewed on: 5th June 2026

Statued Barred

They were so professional, gave me positive feedback on the way forward regarding my situation. They were so courteous and so knowledgeable. I can’t thank them enough enough, and would highly recommend them to anyone who wants advice on any debt related issues. Reviewed on: 4th June 2026

I had debt advice and received very good help the se...

I had debt advice and received very good help the service. Reviewed on: 4th June 2026

Excellent service

My experience with National Debtline was very positive. The advisors were professional, patient, and understanding of my situation. They provided clear information about my options and helped me understand how to manage my debts more effectively. I felt listened to and supported throughout the process. The advice was easy to understand, and I appreciated that it was free and impartial. The service gave me more confidence in dealing with my financial situation and planning my next steps. Reviewed on: 4th June 2026

I had to call them 3 times, each time the line was c...

I had to call them 3 times, each time the line was cutoff during main conversation. In the end they just give a list of complicate action to do, that was not usefull Reviewed on: 4th June 2026

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National Debtline: Debt advice reviews

4800% increase in 5 star reviews

500% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review National Debtline: Debt advice now

National Debtline Debt advice reviews (67)

Was very helpful got me to were I needed to...

I was at the end of my mind and had no hope left unt...

Familiar and helpful with nice swift updates and ser...

If you have a problem, these are the people...

Extremely helpful and understanding organization

Extremely helpful and knowledgeable

Statued Barred

I had debt advice and received very good help the se...

Excellent service

I had to call them 3 times, each time the line was c...

Review National Debtline: Debt advice now

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