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National Debtline: Debt advice reviews

Name: Debt advice
Rating: 4.4 (66 reviews)

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4.40

Based on 66 reviews, last reviewed 13th Jun 2026

4700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

79%

Latest highest rating:

5

I was at the end of my mind and had no hope left unt... I was at the end of my mind and had no hope left until I got help from national debt help line and I can see you I have a future they have been my lif... Read more Reviewed on: 13th June 2026

Latest lowest rating:

2

I had to call them 3 times, each time the line was c... I had to call them 3 times, each time the line was cutoff during main conversation. In the end they just give a list of complicate action to do, that ... Read more Reviewed on: 4th June 2026

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About this product

National Debtline is a charity run by the Money Advice Trust.

Working in England, Wales and Scotland, they’ve helped millions of people deal with their debts. They provide free, independent debt advice over the phone and through a webchat service. They’ve been helping people in the UK with debt since 1987.

National Debtline reviews help you find out what it’s really like to be a customer. If you’ve used National Debtline before, you can also leave a review and share your experience.

Review National Debtline: Debt advice now

Help others make smarter decisions by sharing your own experience.

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National Debtline Debt advice reviews (66)

Their advice was so very helpful

Their advice was so very helpful Reviewed on: 2nd June 2026

The person I spoke to was very kNowledgeble,and prof...

The person I spoke to was very kNowledgeble,and professional.......easy to understand..... answered all my questions. Reviewed on: 30th May 2026

Jestem bardzo zadowolona i pomoglo mi to rozwiazac 2...

Jestem bardzo zadowolona i pomoglo mi to rozwiazac 2 sprawy. Reviewed on: 30th May 2026

They are very understanding and attentive.

They are very understanding and attentive. The advice and support they provide is very helpful to me. Reviewed on: 29th May 2026

Helping me advocate for myself and very supportive

I have called National Debtline a few times over the past few months. I am signed off sick from work after discrimination at work and have been dealing with a backlog of credit card debt due to a lack of income. I called three times, each time, the agents have been friendly and informative. They have helped give me the best advice based on my situation. I am currently negotiating with my creditors, but National Debtline warned me not to overpromise, and helped me when I was stressed out and fearful. They reassured me a great deal and made me more likely to engage with my creditors rather than just ignore them. I am considering a Debt Relief Order if things get worse, but for now they have helped me realise it's not so scary and it's okay to ask for help. Reviewed on: 29th May 2026

Problem solving

I'm not very good with figuring out things like this especially when my home life has so much going on. The national dubtline really pointed me in the right direction and gave me a guide of how to get my problem on the right track to being solved. Reviewed on: 29th May 2026

I received excellent service and experience I was re...

I received excellent service and experience I was really struggling with debts I first tried through step change but It was a very hard application so then I used national debtline and all I had to do was call them and they did the application over the phone and then gave me advice and chose to go with a debt relief order and all I had to do was provide information of my debts and my application was submitted and national debtline and citizens advice did the rest and i am now debt free thank you very much I don't no what I would do with out they help Reviewed on: 28th May 2026

Needed some debt advice and whilst National Debtline...

Needed some debt advice and whilst National Debtline were unable to assist directly they sign posted me to other sites and I was able to get the info I required. Reviewed on: 28th May 2026

Just brilliant I could not have got through all my i...

Just brilliant I could not have got through all my issues with debt without them I really appreciate all they have done for me Reviewed on: 28th May 2026

As a single mother of 2 under 5 I had been strugglin...

As a single mother of 2 under 5 I had been struggling with debt. The lady I spoke over the phones was none judgmental of my situation and helped me Reviewed on: 28th May 2024

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National Debtline: Debt advice reviews

4700% increase in 5 star reviews

500% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review National Debtline: Debt advice now

National Debtline Debt advice reviews (66)

Their advice was so very helpful

The person I spoke to was very kNowledgeble,and prof...

Jestem bardzo zadowolona i pomoglo mi to rozwiazac 2...

They are very understanding and attentive.

Helping me advocate for myself and very supportive

Problem solving

I received excellent service and experience I was re...

Needed some debt advice and whilst National Debtline...

Just brilliant I could not have got through all my i...

As a single mother of 2 under 5 I had been strugglin...

Review National Debtline: Debt advice now

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