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National Debtline: Debt advice reviews

View other National Debtline products
4.40
Based on 69 reviews, last reviewed 8th Jul 2026
5000% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Don’t delay if in debt get help I was referred to national debt line by citizens advice because I was at the end of my tether with the debts and very very worried about the future as... Read more Reviewed on: 8th July 2026
Jayne y's avatar
Jayne y

Latest lowest rating:

2

I had to call them 3 times, each time the line was c... I had to call them 3 times, each time the line was cutoff during main conversation. In the end they just give a list of complicate action to do, that ... Read more Reviewed on: 4th June 2026
Tawhid Ahmed's avatar
Tawhid Ahmed
Read all reviews Write a review

About this product

National Debtline is a charity run by the Money Advice Trust.

Working in England, Wales and Scotland, they’ve helped millions of people deal with their debts. They provide free, independent debt advice over the phone and through a webchat service. They’ve been helping people in the UK with debt since 1987.

National Debtline reviews help you find out what it’s really like to be a customer. If you’ve used National Debtline before, you can also leave a review and share your experience.

Review National Debtline: Debt advice now

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National Debtline Debt advice reviews (69)

I rang up extremely overwhelmed due to the debt I wa...

5
I rang up extremely overwhelmed due to the debt I was in, the gentleman who answered the phone was absolutely brilliant, he went through all of my options and he made me feel less alone. For once I felt like the weight had been lifted of my shoulders. Amazing charity I couldn’t recommend enough! Reviewed on: 4th June 2026
Sophie's avatar
Sophie

Helpful and Supportive Service

5
I had a very positive experience with National Debtline. The advisor was friendly, professional, and took the time to explain my options clearly. I felt listened to and supported throughout the conversation. The information provided was easy to understand and helped me feel more confident about dealing with my situation. I would recommend this service to anyone who needs free debt advice. Reviewed on: 4th June 2026
Haleema S's avatar
Haleema S

Very helpful towards any debts and brilliant advice.

5
Very helpful towards any debts and brilliant advice. Reviewed on: 4th June 2026
Olivia 's avatar
Olivia

Very Helpful

5
I was given good, solid advice which helped me immensely. Reviewed on: 4th June 2026
EM's avatar
EM

Debt advice

5
They helped me from the first contact and put my mind at ease Reviewed on: 4th June 2026
Katherine's avatar
Katherine

Never help me waste off time also didn’t even help m...

1
Never help me waste off time also didn’t even help me one bit never again I will use your so called services Reviewed on: 4th June 2026
daniel s's avatar
daniel s

just read the negative reviews on google.

1
just read the negative reviews on google. the positive reviews are fake probably written by there own employees. going by the reviews even there employees think they are corrupt Reviewed on: 4th June 2026
Del's avatar
Del

National debt line help

5
Very informative helpful and in no way intrusive Reviewed on: 4th June 2026
Mrs Mary 's avatar
Mrs Mary

Spoke to an advisor he was more than helpful , gave...

5
Spoke to an advisor he was more than helpful , gave me advice on everything. Much more helpful then the basics I had in the past , helped provide financial protection for my situation. Could not recommend talking to national debtline enough. Reviewed on: 4th June 2026
john o's avatar
john o

Genuine, human support during a tough time

5
"It’s never easy to ask for help with debt, but National Debtline made the whole experience so comfortable. Their human approach made me feel like I wasn't alone in this. The advisor I spoke with really took their time with me, answered all my questions clearly, and was so non-judgmental. This is a brilliant service that genuinely cares about helping people." Reviewed on: 4th June 2026
Saleh Gubran's avatar
Saleh Gubran

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