Smart Money People Logo

Debenhams: Credit Card reviews

2.33
Based on 13 reviews, last reviewed 26th Jan 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
4 star
See only 4 star reviews
0%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
54%

Latest highest rating:

5

In the middle of getting my ££££ of refunds back wit... In the middle of getting my ££££ of refunds back with them. Reviewed on: 5th December 2024
ILMA 's avatar
ILMA

Latest lowest rating:

1

The card that doesn’t reward you! The Debenhams credit card has a new loyalty scheme which I thought was great and I have used the card to build up £49 worth of points. I have not been... Read more Reviewed on: 26th January 2025
Dave L's avatar
Dave L

About this product

Looking to read reviews from customers like yourself who have the Debenhams credit card? Read on to see what the Smart Money People community is saying about the credit card from the high street department store. Already have or have used the Debenhams credit card? Please help out others and write a quick review of your own - your comments and feedback will help others to decide if this is the right card for them! With the power of your reviews, we’re changing financial services!

Debenhams Credit Card reviews (13)

Review of the Debenhams, Credit Card:

The card that doesn’t reward you!

1
The Debenhams credit card has a new loyalty scheme which I thought was great and I have used the card to build up £49 worth of points. I have not been able to use these on anything in Debenhams and the voucher now is in date but has stopped being recognised. Reviewed on: 26th January 2025

Not the best card for me

1
Firstly the APR is high. I know it's variable but there are better deals. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for instance. I've also been charged a cash withdrawal fee and I've never withdrawn cash from it. The statements are always not what I was expecting, much higher. Probably because of the interest. I can't wait to clear the balance or do a transfer to a 0% card. Contact is ok most of the time but a few times I've emailed and had a letter as a reply or had no reply at all. Reviewed on: 1st May 2017

Amazing rewards

5
I have a Mastercard and its "amazing" the rewards you get. I get Debenhams rewards vouchers sent regularly and I recently won £500 by paying for my petrol on my mastercard through Shell. Reviewed on: 27th February 2017
Are you a business? Get insights, reply to reviews, invite customers and understand their needs