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Diamond Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.01 (106 reviews)

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3.93

Based on 106 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

11%

Latest highest rating:

5

Wouldn’t change for the world I have been with Diamond for multiple years and wouldn’t change unless something went drastically wrong, constantly helpful, great value for money and... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Car Insurance I've been with this insurance company for nine years. Nine years without an accident, it was time for another renewal of the insurance policy. The sud... Read more Reviewed on: 12th June 2023

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About this product

At Smart Money People, we collect Diamond car insurance reviews from genuine customers to give you some insight into what you can expect as a Diamond policyholder.

Diamond was founded in 1997, specialising in car insurance policies for new female drivers, offering handbag cover and child car seat cover included within its standard policies. Today, Diamond also provides insurance to male drivers, as well as offering a range of insurance products to cover home, travel and landlords.

If handbag cover up to £300 included in Diamond’s standard policies has caught your eye, check out the Diamond car insurance reviews to see what genuine customers have to say about their policies. Perhaps handbag cover isn’t a priority for you, but a low-cost premium is? Or perhaps you want the option of adding legal cover or courtesy car cover to your policy? Whatever your needs, check out Smart Money People’s reviews to make an informed decision about your next provider.

Have you had a car insurance policy with Diamond? Leave an honest review today so we can help people like you make better decisions. Why did you choose to be insured with Diamond, and were you satisfied throughout the term of your policy? Have any issues arisen? Have you had any experience with the customer service team? Whether good or bad, share your experience with other drivers today by leaving a Diamond car insurance review on Smart Money People.

Diamond Insurance Car Insurance reviews (106)

Review of the Diamond Insurance, Car Insurance:

Really friendly

Really friendly advisors every time I've contacted them. Website is very user friendly and it's easy to chat online. Reviewed on: 16th August 2022

Best insurer by far

I loved being with this insurance, polite and reliable would def recommend. Reviewed on: 3rd August 2016

Car Insurance Reviewer

Amazing price compared to my previous provider and very good customer service from the man I spoke to on the phone when signing up. Reviewed on: 15th July 2016

CheekyCharges Campaigner

Very good when I had an accident that wasn't my fault. Paid extra to ensure there was a hire car available if this ever happened but they didn't tell me I'd have to pay over £50 (I think) if there was any damage caused to the car... and the way they were talking about stone chips made me think they would take the money regardless! This wasn't Diamond but the brooker they deal with. Reviewed on: 13th March 2016

CheekyCharges Campaigner

I had no problems but my premium was high this year -ive had no accidents / claims was told it was due to increase for everyone but when i did a insurance compare it was £80 cheaper else where. i Rung diamond back and told them this and they matched it. Reviewed on: 13th March 2016

CheekyCharges Campaigner

I was charged £30 by Diamond to change address and when I asked them why they said the postcode had a higher theft rate! When I then moved back to my old address they tried to charge me again telling me the same story! Reviewed on: 3rd March 2016

Amazing

Rang up to cancel as had found cheaper renewal elsewhere but they immediately reassured me they would beat the price and they did; stayed with them. Excellent service! Reviewed on: 24th December 2015

Excellent company

Diamond is a brilliant car insurance company, alot cheaper than other companies and hassle free to insure my car/s. I have used them for 2 cars now and the service is excellent Reviewed on: 24th December 2015

Great car insurance company: especially for women

I've been a customer with Diamond Car Insurance for over three years now and can't fault their service. They are competitive, fair and will always try to match a better offer elsewhere when it comes to renewal. Customer service is strong: staff at their call centres are friendly, knowledgeable and helpful. I'd definitely recommend Diamond Car Insurance to other women: I feel they have looked after me in the years I have had insurance with them and I am happy to continue being a customer with them as long as they remain competitive and continue to offer a renewal price match. Reviewed on: 24th December 2015

Having Diamond car insurance was, overall, a positive experience

I had a mostly positive experience with Diamond car insurance, they were reliable and helpful when I rang for advice, and I would have stayed with them if I didn't get a speeding ticket, voiding my ability to renew my policy. This is the only thing I had an issue with, I have no problem in being charged a higher fee for the year's worth of insurance due to the speeding ticket, and perhaps being required to fit a driving monitor, but to be completely not allowed to renew due to the ticket was, I thought, a bit excessive, however I suppose they may need to protect the quality service they provide by being that strict with their requirements. Reviewed on: 4th November 2015

Only interested in New Customers

I initially found them good when I took out my 1st policy, friendly staff and a good rate. Sadly a different story when the renewal quote arrived, an extra 40% from nowhere and the staff indifferent and would not offer any explanation. It always pays to use the money comparison websites to get the best offer. Reviewed on: 31st August 2015

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Diamond Insurance: Car Insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Diamond Insurance Car Insurance reviews (106)

Really friendly

Best insurer by far

Car Insurance Reviewer

CheekyCharges Campaigner

CheekyCharges Campaigner

CheekyCharges Campaigner

Amazing

Excellent company

Great car insurance company: especially for women

Having Diamond car insurance was, overall, a positive experience

Only interested in New Customers

Do you have a different Diamond Insurance product?

There's still more to see!

Join Smart Money People

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