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Drive 24-7: Breakdown Cover reviews

Name: Breakdown Cover
Rating: 1.45 (11 reviews)

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1.45

Based on 11 reviews, last reviewed 18th Sep 2019

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

4 star

3 star

82%

Latest highest rating:

5

recent Breakdown I had a fan belt failure in January this year. they arrived well within the hour and towed my car to my usual garage a few miles away.. which is the ... Read more Reviewed on: 11th January 2018

Latest lowest rating:

1

Don't waste your money I was unfortunate to purchase my breakdown cover from these cowboys a couple of years ago.Problems started when they emailed me that they could not gi... Read more Reviewed on: 18th September 2019

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About the Breakdown Cover

At Smart Money People, we collect Drive 24-7 breakdown cover reviews from customers like you. If you're thinking of getting Drive 24-7 Breakdown Cover check out our reviews, or if you're an existing Drive 24-7 customer - please share your experiences with our community in order to help out others!

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Drive 24-7 Breakdown Cover reviews (11)

Don't waste your money

I was unfortunate to purchase my breakdown cover from these cowboys a couple of years ago.Problems started when they emailed me that they could not give me the said cover because of certain difficulties, so I bought cover from another company. I had paid twice for breakdown cover, then I had another email saying"hi we're back in business". So I asked for a refund from 'drivel '24/7 but how ever I tried to get in contact I was fobbed off, so pay a little extra for peace of mind Reviewed on: 18th September 2019

The seem to have gone bust without contacting customers

I have an annual breakdown cover with Drive24/7. I broke down on 22nd December and tried to call them without luck. My car was stuck away from home, no online service either. After searching I find the wound up and n court 18 th December. Reviewed on: 5th January 2019

Absolutely terrible service resulting in stressful experience

The first time I broke down at around 8pm in January my car was in a dangerous position on a junction and I was unable to budge the car an inch. I phoned up Drive 24-7... no answer. I phoned up again and 2-3 mins later I got an 'answer' but was promptly disconnected. After this going on for about 20 mins I eventually got through to someone. The man was actually very sympathetic and genuinely wanted to help me but was struggling to arrange anything. 2 hours later I got a call back but no one was able to come and help. It was unclear why not! I was freezing and I had to phone my neighbour for a lift and arrange for my car to be picked up the next day. The SECOND time I had to phone them my back box had fallen off. I phoned Drive 24-7 several times with no answer. Thankfully my local garage was still open and very kindly picked me up. I've since arranged alternative cover and will never use this service again! I would say you get what you pay for but it wasn't even that cheap. Reviewed on: 8th June 2018

Don't Break Down 80 Miles From Home!!!!

What a waste of time this lot were last October when we broke down 80 miles from home. It took almost 4 hours for them to get someone to us; car couldn't be fixed on spot so taken to a breakdown depot - rather than a proper garage - spent hours there and finally told car wasn't worth fixing. Spoke on phone to Drive 24/7 again saying we wanted taking home with our car - they said they would but it would cost us £350! Depot manager said they would do it for £275. So having little choice asked them to take us and the car home. Finally got home about 9 hours after making initial call to Drive 24/7. Our local garage then fixed our car in a few hours and at a reasonable cost - it's still running fine now. Tried to contact Drive 24/7 to make a claim for repayment of cost of getting home, but could not get reply - by post or email. So now my complaint has gone to the Ombudsman - waiting to see what happens next. So, take my advice and avoid using Drive 24/7. Reviewed on: 20th March 2018

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Drive 24-7: Breakdown Cover reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About the Breakdown Cover

Review Drive 24-7: Breakdown Cover now

Drive 24-7 Breakdown Cover reviews (11)

Don't waste your money

The seem to have gone bust without contacting customers

Absolutely terrible service resulting in stressful experience

Don't Break Down 80 Miles From Home!!!!

Review Drive 24-7: Breakdown Cover now

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