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Equifax: Credit Report reviews

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1.97
Based on 20 reviews, last reviewed 4th Apr 2024
No new 5 star reviews
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5%
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65%

Latest highest rating:

4

I have used it for a couple months now and I don’t s... I have used it for a couple months now and I don’t see the benefits of having it Reviewed on: 4th April 2024
Miss zaza's avatar
Miss zaza

Latest lowest rating:

1

Incorrect password or email address I cannot get access to my new account because of the wrong incorrect password or the wrong incorrect email address whereby I found that very annoying.... Read more Reviewed on: 25th February 2024
Kathryne Phillips's avatar
Kathryne Phillips
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About this product

Equifax is one of the longest standing UK credit check providers. Are you looking for Equifax credit report reviews? Smart Money People is collecting the biggest collection of real customer reviews online, and we offer reviews of credit scoring websites too.

If you're a previous or current Equifax credit check customer, or have used Equifax to check your credit report, please leave a review and help out our community!

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Equifax Credit Report reviews (20)

Not impressed with incorrect details

2
My credit rating is affected due to incorrect details held based on where I used to work and not live. Hard to contact unless you sign up and pay for the privilege! Reviewed on: 29th June 2017
Jane's avatar
Jane

Not helpful

1
Myself and my mother have the same name and as a result I have a bad credit rating or should I say my mother does. With numerous emails and open queries this matter still has not been resolved. I have explained that the dates in question I was under 16 and it couldn't possibly be me (they know my d.o.b) but this is still an issue. This matter should have been easily rectified but this whole process has been totally draining and time consuming. Yes I understand that the same name owes the debt and from the same household ( I was underage and living with my parents) but surely they can do mathematics (subtract the date of debt from my d.o.b) and quickly realise that the debt is not my own and settle this error. Totally unimpressed Reviewed on: 27th June 2017
Catherine McDermott's avatar
Catherine McDermott

shocking

1
i was refused credit and they couldnt give me a simple answer why, i had to get passed from pillar to post and then eventually told to buy the credit report. i explained i have never had bad credit and have been accepted for a mortgage within the last year so taking out a 2k loan should be straightforward. shocking Reviewed on: 23rd June 2017
ahtasham majid's avatar
ahtasham majid

ok

3
not too bad, bit lengthy but ay leads it gives you the information that you need Reviewed on: 11th June 2017
lisa rhodes's avatar
lisa rhodes

Dreadful inaccurate service

1
Very poor customer service, with out-of-date data. Reviewed on: 26th May 2017
Matt 's avatar
Matt

Helps handle life more easily

5
Fantastic report from Equifax which has allowed me to see my financial history and plan for the future in more detail. Free trial too! Reviewed on: 5th April 2017
Carla Young's avatar
Carla Young

So simple to use!

5
I love equifax, the website is so easy to use and really helped me to improve and maintain my credit score. Reviewed on: 9th January 2017
Kelly Peacock 's avatar
Kelly Peacock

Data not accurate compared to Experian and others.

1
Very inaccurate data compared to Experian Reviewed on: 22nd November 2016
Inayath Fazly's avatar
Inayath Fazly

Useless service

1
Gave me a rubbish score compared to Experian and Noddle with no reason why except they're missing one of my credit card accounts and wouldn't add it wven though I have all my statements. Total waste of time Reviewed on: 5th September 2016
Glen Stubbs's avatar
Glen Stubbs

Sneaky cancellation process

1
Old fashioned and outdated. Not only are there free alternatives which arguably do a better job, you can't cancel online and they ignore any email requests to cancel. That's annoying enough, but they're very sneaky at trying to sell you a cheaper product during the cancellation process, which you don't realise until they ask you to 'confirm' your card number. Pretty shady practice if you ask me. Reviewed on: 25th July 2016
Jeff's avatar
Jeff

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