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Equifax reviews

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Rated Poor 1.96/5

Equifax reviews

Unverified business

Review summary

People rate this company as Poor based on 20 product reviews

Average score of 1.96/5
5 star
15%
4 star
10%
3 star
5%
2 star
5%
1 star
65%

Latest positive rating

4/5

I have used it for a couple months now and I don’t s...

I have used it for a couple months now and I don’t see the benefits of having it

{"display":"Miss zaza","full_name":"Miss zaza","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Report
Miss zaza 4th April 2024

Latest negative rating

1/5

Incorrect password or email address

I cannot get access to my new account because of the wrong incorrect password or the wrong incorrect email address whereby I found that very... I cannot get access to my new account because of the wrong incorrect password or the wrong incorrect email address whereby I found that very annoying. I feel very frustrated and annoyed when something like this happens to me. I would recommend forward the complaint to the Ombudsman team to help get this fixed because Equifax has not been doing nothing about this to get this resolved. I have now had enough of this. Read more Read less

About Equifax

Equifax is one of the longest standing UK credit check providers. Are you looking for Equifax reviews? Smart Money People is collecting the biggest collection of real customer reviews online.

If you're a previous or current Equifax customer, or have used Equifax to check your credit report, please leave a review and help out our community!

Equifax at a glance

Reviews for Equifax

Showing 11 of 20 company reviews

I have used it for a couple months now and I don’t s...

Credit Report 4th April 2024

I have used it for a couple months now and I don’t see the benefits of having it

Rated Good 4/5
Read more product reviews

Incorrect password or email address

Credit Report 25th February 2024

I cannot get access to my new account because of the wrong incorrect password or the wrong incorrect email address whereby I found that very... I cannot get access to my new account because of the wrong incorrect password or the wrong incorrect email address whereby I found that very annoying. I feel very frustrated and annoyed when something like this happens to me. I would recommend forward the complaint to the Ombudsman team to help get this fixed because Equifax has not been doing nothing about this to get this resolved. I have now had enough of this. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Don't give correct info on report

    Contacted them and clear score about the used credit on my report which was incorrect and showing I was near my limit when I wasn't.... Contacted them and clear score about the used credit on my report which was incorrect and showing I was near my limit when I wasn't. The issue wasn't sorted and still isn't 2 months after contacted them! They try pass the buck to everyone else and even though said in email they look into it they still jot sort and when contact by phone they won't talk unless have lots of different case numbers from other companies (who I stated haven't responded to multiple calls and emails) then when asked to speak to manager they won't put one on!! Read more Read less

  • 1/5

    Idiotic computer generated point based system

    They are useless and not legitimate company. I have both my experian and trust union is on excellent score they gold correct information regarding my... They are useless and not legitimate company. I have both my experian and trust union is on excellent score they gold correct information regarding my electoral and adresses adres. However, this CHINESE Or God knows how they operate scored my account as a poor* due to their computer* generated score. First of all, they hold so many incorrect information regarding my informations. They accumulated my surname incorrect so they couldn't find me on electoral register (idiots of course can't fine when they spell it wrong). They said I have missed payment from water bills and then I checked with my supplier (all paid of via direct debit) and all is set as it should. Because of their idiotic computer generated point based system my real life suffered. Such a shameful company shouldn't exist! Read more Read less

    {"display":"Elbek","full_name":"Elbek","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Report
    Elbek 27th October 2022
  • 1/5

    Inefficient

    Baseless negative reports negligent inefficient

    {"display":"Khurshed Jamil","full_name":"Khurshed Jamil","avatar":{"url":"\/assets\/uploads\/avatars\/users\/609191.png"}}'s avatar
    Credit Report
    Khurshed Jamil 28th September 2022
  • 1/5

    No chance

    Total rubbish Wouldn't believe anything you say ever Lies Lies and more Lies

  • 1/5

    Legit scam

    You cannot cancel subscription and run the risk of bad credit. Check reviews online and trust pilot, luckily there's a few more credit check companies now.

    {"display":"Shof Haque","full_name":"Shof Haque","avatar":{"url":"\/assets\/uploads\/avatars\/users\/451872.png"}}'s avatar
    Credit Report
    Shof Haque 26th October 2021
  • 5/5

    Reliable and very efficient service

    Good service and excellent customer care service. Always take away your stress and help you with what you need

  • 1/5

    false baseless credit report, huge difference with experian, this company should be investigated

    at the same day my credit score by experian from good (over 900) dropped to 199 by equifax, unbelievable, avoid this agency otherwise you will... at the same day my credit score by experian from good (over 900) dropped to 199 by equifax, unbelievable, avoid this agency otherwise you will be out of business if you rely on their report Read more Read less

  • 4/5

    Good

    Good providers and easy to deal with

  • 2/5

    Not impressed with incorrect details

    My credit rating is affected due to incorrect details held based on where I used to work and not live. Hard to contact unless you... My credit rating is affected due to incorrect details held based on where I used to work and not live. Hard to contact unless you sign up and pay for the privilege! Read more Read less

    {"display":"Jane","full_name":"Jane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Report
    Jane 29th June 2017

    Products from Equifax

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