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Eversure: Car Hire Excess reviews

Name: Car Hire Excess
Rating: 4.83 (105 reviews)

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4.80

Based on 105 reviews, last reviewed 4th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Excellent Service Excellent and professional service - excellent and great value product Reviewed on: 4th September 2024

Latest lowest rating:

1

Auto renewed, in cooling off period, cancellation fee! Poor, I had a car hire extension policy to cover my trips to USA with rental cars. Policy auto renewed and I emailed on the renewal date to cancel.. w... Read more Reviewed on: 2nd September 2020

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About this product

Eversure Car Hire Excess reviews (105)

Review of the Eversure, Car Hire Excess:

Auto renewed, in cooling off period, cancellation fee!

Poor, I had a car hire extension policy to cover my trips to USA with rental cars. Policy auto renewed and I emailed on the renewal date to cancel.. was advised could cancel but £5 cancellation fee. I call this a fee for holding my credit card details in their system.. This was the same day within cooling off period.. and fees shouldn't apply to this situation.. it has not with other policies that this annoying automatic autorenewal enrolment is set when taking a policy.. should be option to select not de-select. Anyway Rebecca Watson who I was conversing with via email, not a very helpful Customer Support agent. I would use another company for future insurance needs and suggest others do the same for bleeding customers money in this way. Reviewed on: 2nd September 2020

Excellent cover for for US/Canada on Car hire excess

Good company to deal with, well priced with good level of cover Reviewed on: 4th September 2019

Highly efficient service and great value

A excellent overall service: my email enquiries were dealt with within an hour; premiums are highly competitive and policy conditions are easy to understand and unambiguous. Highly recommended. Reviewed on: 4th September 2019

Have recommended this insurance, it's first class

Having this always gives peace of mind. I recommended it to a friend who has claimed on it and said how brilliant the company was at responding to the claim. I'm always happy to renew as it's such a relief knowing the policy is there should I need it. Reviewed on: 4th September 2019

SIMPLE, GREAT VALUE AND FANTASTIC CUSTOMER SERVICE!

Used Eversure for a short trip to France to cover our car hire. Very easy to arrange but more importantly, when I realised I had given wrong driver info it was easy to change and unlike some others no charge was made for the alteration. Peace of Mind and without the rip-off! Reviewed on: 4th September 2019

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