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Eversure reviews

Eversure logo
Rated Good 3.59/5

Eversure reviews

Verified business Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Good based on 229 product reviews

Average score of 3.59/5
5 star
85%
4 star
10%
3 star
1%
2 star
0%
1 star
4%
Reviews for Eversure have trended positively over the past 90 days

Latest positive rating

5.00/5

Very easy and transparent process

Very easy and transparent process

Latest negative rating

1.00/5

Rejected claim

Website states it insures awnings for wind/ storm damage, just add the value to the quote to ensure it is covered, then they decline the... Website states it insures awnings for wind/ storm damage, just add the value to the quote to ensure it is covered, then they decline the claim when you actually need it awfull insurer will not be using them again! Read more Read less

About Eversure

Eversure is a family-owned Insurtech that has believed since 2008 that insurance should be simple, transparent and built around real life.

Eversure helps customers protect everything from cameras and bicycles to touring and static caravans, as well as providing car hire excess insurance and UK and European breakdown cover.

Customers can get a quote online in minutes, manage policies 24/7 through MyAccount, a self-serve portal and receive help from the friendly UK-based customer service team.

Eversure at a glance

Reviews for Eversure

Showing 11 of 229 company reviews Last reviewed within 7 days

Very easy and transparent process

Car hire excess insurance 22nd July 2026

Very easy and transparent process

{"display":"CSL","full_name":"CSL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
CSL
Rated Excellent 5.00/5
Read more product reviews

Easy to deal with excellent price

Car hire excess insurance 22nd July 2026

Easy to deal with excellent price

Rated Excellent 5.00/5
Read more product reviews
  • 1.00/5

    Rejected claim

    Website states it insures awnings for wind/ storm damage, just add the value to the quote to ensure it is covered, then they decline the... Website states it insures awnings for wind/ storm damage, just add the value to the quote to ensure it is covered, then they decline the claim when you actually need it awfull insurer will not be using them again! Read more Read less

  • 5.00/5

    We've been using Eversure for approx three years now...

    We've been using Eversure for approx three years now, we had good and speedy service when we needed to claim, and reliable cover when everything... We've been using Eversure for approx three years now, we had good and speedy service when we needed to claim, and reliable cover when everything went smoothly. Communication is also on point. Read more Read less

  • 1.00/5

    Abysmal breakdown services and Customer Services

    We had cause to use the breakdown service last winter when my wife’s car broke down at the local hospital. My wife explained to the... We had cause to use the breakdown service last winter when my wife’s car broke down at the local hospital. My wife explained to the contact that she was eighty years old and needed prompt service. Despite a number of telephone calls back to the office it was about 4 hours before the mechanic turned up, with evidence that he had only been contacted 20 minutes earlier, they raised a complaint but we never heard another word from them. It is for that reason that when renewal came up I immediately contacted them telling them to cancel the policy about 7 days ago, I have had no response from them and they have renewed the policy without permission. There is no way to speak to an actual person except for forms you fill in and get not response. DO NOT USE THIS company, they are terrible. Read more Read less

  • 2.00/5

    This is a follow up review to my previous review, i...

    This is a follow up review to my previous review, i am still waiting for my lens to be fixed and returned. If i remember... This is a follow up review to my previous review, i am still waiting for my lens to be fixed and returned. If i remember i put a claim in Nov 24 now its March 25 and i paid the excess around a month ago. Very slow service be warned what to expect. Read more Read less

  • 1.00/5

    I had a very bad experience claiming for a damaged l...

    I had a very bad experience claiming for a damaged lens that fell out of my unzipped camera bag, i was claiming for the repair... I had a very bad experience claiming for a damaged lens that fell out of my unzipped camera bag, i was claiming for the repair that was approx 286-500 pounds. I was interrogated for 40 mins and felt like i was being tried to be caught out so they do not have to pay. Im just sending the lens off to fixtation instead to be repaired. Read more Read less

    {"display":"Zafar Y","full_name":"Zafar Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Camera insurance
    Zafar Y 29th November 2024
  • 1.00/5

    UK and EU breakdown cover that don't cover a breakdown

    UK and EU breakdown cover policy. the service I received from Eversure / National breakdown in Spain was beyond a joke, first contacting them at... UK and EU breakdown cover policy. the service I received from Eversure / National breakdown in Spain was beyond a joke, first contacting them at 10am, it took them 6 hours to recover us after sending a car transporter for a 8m 5.5 ton motorhome, we we're left sitting in 36c heat, them left for a further 3.5 hours sitting outside the garage, taken 70 miles away from our motorhome to a closed hostel not a hotel and left sitting in the center of Salamanca from 10.15pm to 12am before being picked up and taken to another hotel a total of 14 hours from first contacting them to getting a bed, bearing in mind they knew I'm disabled pensioner and we had our granddaughter with us, next day stranded in the hotel from checkout at 11.00am till 4.30pm in the hotel reception without any where to get food, and then dropped like a hot potato as the garage claimed our £77,000 motorhome was beyond repair, which was a lie, basically the garage didn't want the job, I had to pay £6,000 recovery cost to the UK, £333 in storage fee, the motorhome was stored in a free unsecure lorry park over a mile away from the garage proving the point garage had no intention in repairs, plus another £1000+ in getting ourselves back home and my complaint took them 15 weeks to look into just to say we was not covered for the breakdown in the first place, breakdown cover that don't cover a breakdown???? Read more Read less

    {"display":"john b","full_name":"john b","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072175.png"}}'s avatar
    Breakdown cover
    john b 5th November 2024
  • 5.00/5

    Excellent Service

    Excellent and professional service - excellent and great value product

  • 4.00/5

    Value for money

    With hire car companies hiking their excess levels so much, I felt it worth having the reassurance of a separate car hire excess policy, something... With hire car companies hiking their excess levels so much, I felt it worth having the reassurance of a separate car hire excess policy, something I never used to bother with. Eversure came up with a competitive quote for annual cover that was better value than two separate 10 day policies for trips I am planning. Read more Read less

  • 5.00/5

    Easy to deal with company

    Great product and price, nice and helpful staff on the phone. Always ready to help

    {"display":"Mark","full_name":"Mark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Mark 11th September 2022

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