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Eversure reviews

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Rated Excellent • 4.63/5

Eversure reviews

Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 222 product reviews

Average score of 4.63/5
5 star
86%
4 star
10%
3 star
1%
2 star
0%
1 star
3%
Reviews for Eversure have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent Service

Excellent and professional service - excellent and great value product

{"display":"Jon R","full_name":"Jon R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1056483.png"}}'s avatar
Car Hire Excess
Jon R 4th September 2024

Latest negative rating

1/5

UK and EU breakdown cover that don't cover a breakdown

UK and EU breakdown cover policy. the service I received from Eversure / National breakdown in Spain was beyond a joke, first contacting them at... UK and EU breakdown cover policy. the service I received from Eversure / National breakdown in Spain was beyond a joke, first contacting them at 10am, it took them 6 hours to recover us after sending a car transporter for a 8m 5.5 ton motorhome, we we're left sitting in 36c heat, them left for a further 3.5 hours sitting outside the garage, taken 70 miles away from our motorhome to a closed hostel not a hotel and left sitting in the center of Salamanca from 10.15pm to 12am before being picked up and taken to another hotel a total of 14 hours from first contacting them to getting a bed, bearing in mind they knew I'm disabled pensioner and we had our granddaughter with us, next day stranded in the hotel from checkout at 11.00am till 4.30pm in the hotel reception without any where to get food, and then dropped like a hot potato as the garage claimed our £77,000 motorhome was beyond repair, which was a lie, basically the garage didn't want the job, I had to pay £6,000 recovery cost to the UK, £333 in storage fee, the motorhome was stored in a free unsecure lorry park over a mile away from the garage proving the point garage had no intention in repairs, plus another £1000+ in getting ourselves back home and my complaint took them 15 weeks to look into just to say we was not covered for the breakdown in the first place, breakdown cover that don't cover a breakdown???? Read more Read less

{"display":"john b","full_name":"john b","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072175.png"}}'s avatar
Breakdown Cover
john b 5th November 2024
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About Eversure

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Eversure at a glance

Reviews for Eversure

Showing 11 of 222 company reviews • Last reviewed within 7 days

UK and EU breakdown cover that don't cover a breakdown

Breakdown Cover • 5th November 2024

UK and EU breakdown cover policy. the service I received from Eversure / National breakdown in Spain was beyond a joke, first contacting them at... UK and EU breakdown cover policy. the service I received from Eversure / National breakdown in Spain was beyond a joke, first contacting them at 10am, it took them 6 hours to recover us after sending a car transporter for a 8m 5.5 ton motorhome, we we're left sitting in 36c heat, them left for a further 3.5 hours sitting outside the garage, taken 70 miles away from our motorhome to a closed hostel not a hotel and left sitting in the center of Salamanca from 10.15pm to 12am before being picked up and taken to another hotel a total of 14 hours from first contacting them to getting a bed, bearing in mind they knew I'm disabled pensioner and we had our granddaughter with us, next day stranded in the hotel from checkout at 11.00am till 4.30pm in the hotel reception without any where to get food, and then dropped like a hot potato as the garage claimed our £77,000 motorhome was beyond repair, which was a lie, basically the garage didn't want the job, I had to pay £6,000 recovery cost to the UK, £333 in storage fee, the motorhome was stored in a free unsecure lorry park over a mile away from the garage proving the point garage had no intention in repairs, plus another £1000+ in getting ourselves back home and my complaint took them 15 weeks to look into just to say we was not covered for the breakdown in the first place, breakdown cover that don't cover a breakdown???? Read more Read less

{"display":"john b","full_name":"john b","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072175.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Excellent Service

Car Hire Excess • 4th September 2024

Excellent and professional service - excellent and great value product

{"display":"Jon R","full_name":"Jon R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1056483.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Value for money

    With hire car companies hiking their excess levels so much, I felt it worth having the reassurance of a separate car hire excess policy, something... With hire car companies hiking their excess levels so much, I felt it worth having the reassurance of a separate car hire excess policy, something I never used to bother with. Eversure came up with a competitive quote for annual cover that was better value than two separate 10 day policies for trips I am planning. Read more Read less

    {"display":"Jill Knight","full_name":"Jill Knight","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to deal with company

    Great product and price, nice and helpful staff on the phone. Always ready to help

    {"display":"Mark","full_name":"Mark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Mark 11th September 2022
  • 1/5

    rip off. do not use

    in 2020 i took out a breakdown cover as i was driving in spain. in 2021angest im back in spain they renewed my policy automaticly... in 2020 i took out a breakdown cover as i was driving in spain. in 2021angest im back in spain they renewed my policy automaticly in augest. on september the 6th my car packs up. i ring them to be told im not coverd. i explained that i was in my car with 42 degres of heat with my partner and two dogs. they said they could help but they need £ 1000 up front. so i agreed. only to find out later they took £1200. 5 mins later a good samaritan stops to help me. 20 mins later im back to my holiday home and i ring them to cancel. its now november after many calls i have £972.54p of my money back. they say the rest is a file fee. no more to come. they are a ripoff comany do not use. Read more Read less

    {"display":"roy nicholson","full_name":"roy nicholson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/453201.png"}}'s avatar
  • 1/5

    Strongly not recommended

    I had a bad experience with them for the breakdown insurance, they renewed my insurance without my approval, and when rejected to renew, they deducted... I had a bad experience with them for the breakdown insurance, they renewed my insurance without my approval, and when rejected to renew, they deducted the application fee without my acceptance, and the nice answer that it is mentioned in terms and condition, strongly not recommended. Read more Read less

    {"display":"Mahmoud","full_name":"Mahmoud","avatar":{"url":"\/assets\/uploads\/avatars\/users\/451471.png"}}'s avatar
    Breakdown Cover
    Mahmoud 11th October 2021
  • 5/5

    GREAT POLICY AND PRICE

    EXCELLENT POLICY AT A VERY GOOD PRICE

    {"display":"Sylvia Gill","full_name":"Sylvia Gill","avatar":{"url":"\/assets\/uploads\/avatars\/users\/3664.png"}}'s avatar
    Breakdown Cover
    Sylvia Gill 16th September 2020
  • 1/5

    Auto renewed, in cooling off period, cancellation fee!

    Poor, I had a car hire extension policy to cover my trips to USA with rental cars. Policy auto renewed and I emailed on the... Poor, I had a car hire extension policy to cover my trips to USA with rental cars. Policy auto renewed and I emailed on the renewal date to cancel.. was advised could cancel but £5 cancellation fee. I call this a fee for holding my credit card details in their system.. This was the same day within cooling off period.. and fees shouldn't apply to this situation.. it has not with other policies that this annoying automatic autorenewal enrolment is set when taking a policy.. should be option to select not de-select. Anyway Rebecca Watson who I was conversing with via email, not a very helpful Customer Support agent. I would use another company for future insurance needs and suggest others do the same for bleeding customers money in this way. Read more Read less

    {"display":"Simon","full_name":"Simon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Hire Excess
    Simon 2nd September 2020
  • 5/5

    Eversure is the one to chose

    So so easy. Once I realised this was the best price. The whole process only took 15 minutes from Quote to payment and certificate and t&cs arriving in my inbox.

    {"display":"Gill Hendrie ","full_name":"Gill Hendrie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excess Insurance Success

    Fairly priced, ease to set up excess insurance.

    {"display":"David Slater","full_name":"David Slater","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Hire Excess
    David Slater 29th September 2019
  • 5/5

    Very simple to set up

    Just nice to know you have no worries when hiring

    {"display":"Paul Duggan","full_name":"Paul Duggan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Hire Excess
    Paul Duggan 22nd September 2019

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