Uinsure reviews
Uinsure reviews
Review summary
People rate this company as Average based on 29 product reviews
Latest positive rating
Easy renewal process.
Easy renewal, clear information provided.
Latest negative rating
Awful to deal with.
This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs... This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak and this left us without hot water and heating for almost 2 weeks, from date of contact)! We have 2 dependants 3 and 7 year olds. They then also refused to repair all the gas lines and only made sure the gas ran to our boiler, giving hot water and heating again, however refusing to run the line to our gas hob and fire place, resulting in a cost to us to replace these with electric items. My husband spent many days on the phones with this company initially to get them out to perform the repairs (they relied on only 1 company to quote and repair) and later to make a formal complaint (to which we have no access and have not heard back from anyone in relation to said complaint) and to replace funds spent to keep us warm over some of the coldest days this year, which they still have not reimbursed us for (this is part of our policy and was only offered to us after 10 days and many many phone calls and complaints and after being directly asked if they would pay for hotel stays etc, to which they replied we can spend a value to get some heating, not much I might add). This company are awful and not a single one seems to have any idea of how to do their job properly. Stay away from them like the plague. Read more Read less
About Uinsure
Since 2007, Uinsure have offers home and specialist insurance products from their offices in Manchester. Uinsure deals specifically with “IFA’s and mortgage brokers” so if you’re considering a Uinsure policy, read our reviews first to get the insider view on what their policies are like. Already have a Uinsure policy - whether home, buy-to-let, MPPI, or a non0-standard policy? Share a quick Uinsure review on Smart Money People and your comments will greatly assists others who are looking for Uinsure reviews to help them decide!
Uinsure at a glance
Reviews for Uinsure
Showing 11 of 29 company reviews • Last reviewed within 14 days
Awful to deal with.
This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs... This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak and this left us without hot water and heating for almost 2 weeks, from date of contact)! We have 2 dependants 3 and 7 year olds. They then also refused to repair all the gas lines and only made sure the gas ran to our boiler, giving hot water and heating again, however refusing to run the line to our gas hob and fire place, resulting in a cost to us to replace these with electric items. My husband spent many days on the phones with this company initially to get them out to perform the repairs (they relied on only 1 company to quote and repair) and later to make a formal complaint (to which we have no access and have not heard back from anyone in relation to said complaint) and to replace funds spent to keep us warm over some of the coldest days this year, which they still have not reimbursed us for (this is part of our policy and was only offered to us after 10 days and many many phone calls and complaints and after being directly asked if they would pay for hotel stays etc, to which they replied we can spend a value to get some heating, not much I might add). This company are awful and not a single one seems to have any idea of how to do their job properly. Stay away from them like the plague. Read more Read less
They do not respond to Freedom of Information requests.
They do not respond to Freedom of Information requests. When the Team Leader goes on holiday nothing gets done
-
5/5
Easy renewal process.
Easy renewal, clear information provided.
-
5/5
Love the companies people and their technology
Love the companies people and their technology
-
5/5
5 star coverage
My experience was fantastic! The quotation and cover journey were incredibly simple, and I received all the necessary documents straight away via email. It was... My experience was fantastic! The quotation and cover journey were incredibly simple, and I received all the necessary documents straight away via email. It was seamless and efficient from start to finish. Read more Read less
-
1/5
Unprofessional and risky company to insure with
impossible to deal with - Their systems hold incorrect information which will leave with with a voided policy should you need to make a claim.... impossible to deal with - Their systems hold incorrect information which will leave with with a voided policy should you need to make a claim. On more than one occasion they have cancelled an insurance policy despite a renewal request confirmation leaving you without cover without knowing it. The staff are unfriendly and when you claim they say they have submitted a claim without doing so. Very unprofessional company I have removed all my policies from them Read more Read less
-
5/5
Well unisure is a very good company and they always...
Well unisure is a very good company and they always treat their customers well and looking them and they are transparent with their dealings with... Well unisure is a very good company and they always treat their customers well and looking them and they are transparent with their dealings with you and I am telling you that with them you are in a safe hands. Read more Read less
-
4/5
My review
Great service great people easy to sign up
-
5/5
Quality policy and competitive premiums
Uinsure offer a combination of high quality protection and competitive premiums supported with excellent customer service.
-
5/5
Great Product and Great Service
Uinsure has great comprehensive policies and when I call the team they are always so happy and friendly making it great to speak to them
-
5/5
SuperSure Insurer
Always available to speak in seconds
Products from Uinsure
Showing all products offered by Uinsure
Home Insurance
by UinsureWhen searching for a new insurance policy, check out customer reviews to gain insight into your prospective provider. We collect Uinsure home insurance reviews to help you make an informed...
Home Insurance
by UinsureWhen searching for a new insurance policy, check out customer reviews to gain insight into your prospective provider. We collect Uinsure home insurance reviews to help you make an informed...
Commercial Insurance
by UinsureCommercial Insurance
by UinsureLandlord Insurance
by UinsureLandlord Insurance
by UinsureWe are Smart Money People
Join 2 million active users who make better financial decisions with the power of reviews.
Create an accountProtecting trust by verifying companies and reviewers
The only site that specialises in financial services
Providing everyday people with a voice