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Uinsure reviews

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Rated Average 3.33/5

Uinsure reviews

Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Average based on 29 product reviews

Average score of 3.33/5
5 star
76%
4 star
3%
3 star
0%
2 star
0%
1 star
21%
Reviews for Uinsure have trended positively over the past 90 days

Latest positive rating

5/5

Easy renewal process.

Easy renewal, clear information provided.

{"display":"Carolyn P","full_name":"Carolyn P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance
Carolyn P 10th September 2024

Latest negative rating

1/5

Awful to deal with.

This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs... This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak and this left us without hot water and heating for almost 2 weeks, from date of contact)! We have 2 dependants 3 and 7 year olds. They then also refused to repair all the gas lines and only made sure the gas ran to our boiler, giving hot water and heating again, however refusing to run the line to our gas hob and fire place, resulting in a cost to us to replace these with electric items. My husband spent many days on the phones with this company initially to get them out to perform the repairs (they relied on only 1 company to quote and repair) and later to make a formal complaint (to which we have no access and have not heard back from anyone in relation to said complaint) and to replace funds spent to keep us warm over some of the coldest days this year, which they still have not reimbursed us for (this is part of our policy and was only offered to us after 10 days and many many phone calls and complaints and after being directly asked if they would pay for hotel stays etc, to which they replied we can spend a value to get some heating, not much I might add). This company are awful and not a single one seems to have any idea of how to do their job properly. Stay away from them like the plague. Read more Read less

{"display":"claudette p","full_name":"claudette p","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073236.png"}}'s avatar
Home Insurance
claudette p 19th December 2024

About Uinsure

Since 2007, Uinsure have offers home and specialist insurance products from their offices in Manchester. Uinsure deals specifically with “IFA’s and mortgage brokers” so if you’re considering a Uinsure policy, read our reviews first to get the insider view on what their policies are like. Already have a Uinsure policy - whether home, buy-to-let, MPPI, or a non0-standard policy? Share a quick Uinsure review on Smart Money People and your comments will greatly assists others who are looking for Uinsure reviews to help them decide!

Uinsure at a glance

Reviews for Uinsure

Showing 11 of 29 company reviews Last reviewed within 14 days

Awful to deal with.

Home Insurance 19th December 2024

This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs... This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak and this left us without hot water and heating for almost 2 weeks, from date of contact)! We have 2 dependants 3 and 7 year olds. They then also refused to repair all the gas lines and only made sure the gas ran to our boiler, giving hot water and heating again, however refusing to run the line to our gas hob and fire place, resulting in a cost to us to replace these with electric items. My husband spent many days on the phones with this company initially to get them out to perform the repairs (they relied on only 1 company to quote and repair) and later to make a formal complaint (to which we have no access and have not heard back from anyone in relation to said complaint) and to replace funds spent to keep us warm over some of the coldest days this year, which they still have not reimbursed us for (this is part of our policy and was only offered to us after 10 days and many many phone calls and complaints and after being directly asked if they would pay for hotel stays etc, to which they replied we can spend a value to get some heating, not much I might add). This company are awful and not a single one seems to have any idea of how to do their job properly. Stay away from them like the plague. Read more Read less

Rated Terrible 1/5
Read more product reviews

They do not respond to Freedom of Information requests.

Home Insurance 16th September 2024

They do not respond to Freedom of Information requests. When the Team Leader goes on holiday nothing gets done

Rated Terrible 1/5
Read more product reviews
  • 5/5

    Easy renewal process.

    Easy renewal, clear information provided.

    {"display":"Carolyn P","full_name":"Carolyn P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Carolyn P 10th September 2024
  • 5/5

    Love the companies people and their technology

    Love the companies people and their technology

    {"display":"Cam P","full_name":"Cam P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Cam P 10th September 2024
  • 5/5

    5 star coverage

    My experience was fantastic! The quotation and cover journey were incredibly simple, and I received all the necessary documents straight away via email. It was... My experience was fantastic! The quotation and cover journey were incredibly simple, and I received all the necessary documents straight away via email. It was seamless and efficient from start to finish. Read more Read less

    {"display":"Nicola ","full_name":"Nicola ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Nicola 10th September 2024
  • 1/5

    Unprofessional and risky company to insure with

    impossible to deal with - Their systems hold incorrect information which will leave with with a voided policy should you need to make a claim.... impossible to deal with - Their systems hold incorrect information which will leave with with a voided policy should you need to make a claim. On more than one occasion they have cancelled an insurance policy despite a renewal request confirmation leaving you without cover without knowing it. The staff are unfriendly and when you claim they say they have submitted a claim without doing so. Very unprofessional company I have removed all my policies from them Read more Read less

    {"display":"PD","full_name":"PD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    PD 12th August 2024
  • 5/5

    Well unisure is a very good company and they always...

    Well unisure is a very good company and they always treat their customers well and looking them and they are transparent with their dealings with... Well unisure is a very good company and they always treat their customers well and looking them and they are transparent with their dealings with you and I am telling you that with them you are in a safe hands. Read more Read less

  • 4/5

    My review

    Great service great people easy to sign up

    {"display":"Tyrese","full_name":"Tyrese","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Insurance
    Tyrese 10th March 2023
  • 5/5

    Quality policy and competitive premiums

    Uinsure offer a combination of high quality protection and competitive premiums supported with excellent customer service.

    {"display":"George Bell","full_name":"George Bell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/591785.png"}}'s avatar
    Home Insurance
    George Bell 2nd September 2022
  • 5/5

    Great Product and Great Service

    Uinsure has great comprehensive policies and when I call the team they are always so happy and friendly making it great to speak to them

  • 5/5

    SuperSure Insurer

    Always available to speak in seconds

    Products from Uinsure

    Showing all products offered by Uinsure

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