Uinsure reviews
Uinsure reviews
Review summary
People rate this company as Average based on 29 product reviews
Latest positive rating
Easy renewal process.
Easy renewal, clear information provided.
Latest negative rating
Awful to deal with.
This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs... This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak and this left us without hot water and heating for almost 2 weeks, from date of contact)! We have 2 dependants 3 and 7 year olds. They then also refused to repair all the gas lines and only made sure the gas ran to our boiler, giving hot water and heating again, however refusing to run the line to our gas hob and fire place, resulting in a cost to us to replace these with electric items. My husband spent many days on the phones with this company initially to get them out to perform the repairs (they relied on only 1 company to quote and repair) and later to make a formal complaint (to which we have no access and have not heard back from anyone in relation to said complaint) and to replace funds spent to keep us warm over some of the coldest days this year, which they still have not reimbursed us for (this is part of our policy and was only offered to us after 10 days and many many phone calls and complaints and after being directly asked if they would pay for hotel stays etc, to which they replied we can spend a value to get some heating, not much I might add). This company are awful and not a single one seems to have any idea of how to do their job properly. Stay away from them like the plague. Read more Read less
About Uinsure
Since 2007, Uinsure have offers home and specialist insurance products from their offices in Manchester. Uinsure deals specifically with “IFA’s and mortgage brokers” so if you’re considering a Uinsure policy, read our reviews first to get the insider view on what their policies are like. Already have a Uinsure policy - whether home, buy-to-let, MPPI, or a non0-standard policy? Share a quick Uinsure review on Smart Money People and your comments will greatly assists others who are looking for Uinsure reviews to help them decide!
Uinsure at a glance
Reviews for Uinsure
Showing 11 of 29 company reviews • Last reviewed within 14 days
Awful to deal with.
This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs... This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak and this left us without hot water and heating for almost 2 weeks, from date of contact)! We have 2 dependants 3 and 7 year olds. They then also refused to repair all the gas lines and only made sure the gas ran to our boiler, giving hot water and heating again, however refusing to run the line to our gas hob and fire place, resulting in a cost to us to replace these with electric items. My husband spent many days on the phones with this company initially to get them out to perform the repairs (they relied on only 1 company to quote and repair) and later to make a formal complaint (to which we have no access and have not heard back from anyone in relation to said complaint) and to replace funds spent to keep us warm over some of the coldest days this year, which they still have not reimbursed us for (this is part of our policy and was only offered to us after 10 days and many many phone calls and complaints and after being directly asked if they would pay for hotel stays etc, to which they replied we can spend a value to get some heating, not much I might add). This company are awful and not a single one seems to have any idea of how to do their job properly. Stay away from them like the plague. Read more Read less
They do not respond to Freedom of Information requests.
They do not respond to Freedom of Information requests. When the Team Leader goes on holiday nothing gets done
Products from Uinsure
Showing all products offered by Uinsure
Home Insurance
by UinsureWhen searching for a new insurance policy, check out customer reviews to gain insight into your prospective provider. We collect Uinsure home insurance reviews to help you make an informed...
Home Insurance
by UinsureWhen searching for a new insurance policy, check out customer reviews to gain insight into your prospective provider. We collect Uinsure home insurance reviews to help you make an informed...
Commercial Insurance
by UinsureCommercial Insurance
by UinsureLandlord Insurance
by UinsureLandlord Insurance
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