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Uinsure: Home insurance reviews

Name: Home insurance
Rating: 3.81 (21 reviews)

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3.22

Based on 21 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

3 star

2 star

29%

Latest highest rating:

5

So easy and great customer service I took out home insurance from Uinsure via Yorkshire Building Society. So easy, saved me money and customer service call answered quickly and resolve... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Awful to deal with. This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak an... Read more Reviewed on: 19th December 2024

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About this product

Uinsure offer home insurance policies with high cover limits and low excess options.

Uinsure don’t have any cancellation or adjustment fees for home insurance policies. There’s a range of optional extras that come with an additional cost including home emergency cover, accidental damage and family legal protection.

Uinsure home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Uinsure before, you can also leave a review and share your experience.

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Uinsure Home insurance reviews (21)

So easy and great customer service

I took out home insurance from Uinsure via Yorkshire Building Society. So easy, saved me money and customer service call answered quickly and resolved. Reviewed on: 5th September 2025

Awful to deal with.

This company failed to supply a repair in due course, it was an emergency but it took them almost 2 weeks to make said repairs (this was a gas leak and this left us without hot water and heating for almost 2 weeks, from date of contact)! We have 2 dependants 3 and 7 year olds. They then also refused to repair all the gas lines and only made sure the gas ran to our boiler, giving hot water and heating again, however refusing to run the line to our gas hob and fire place, resulting in a cost to us to replace these with electric items. My husband spent many days on the phones with this company initially to get them out to perform the repairs (they relied on only 1 company to quote and repair) and later to make a formal complaint (to which we have no access and have not heard back from anyone in relation to said complaint) and to replace funds spent to keep us warm over some of the coldest days this year, which they still have not reimbursed us for (this is part of our policy and was only offered to us after 10 days and many many phone calls and complaints and after being directly asked if they would pay for hotel stays etc, to which they replied we can spend a value to get some heating, not much I might add). This company are awful and not a single one seems to have any idea of how to do their job properly. Stay away from them like the plague. Reviewed on: 19th December 2024

They do not respond to Freedom of Information requests.

They do not respond to Freedom of Information requests. When the Team Leader goes on holiday nothing gets done Reviewed on: 16th September 2024

Easy renewal process.

Easy renewal, clear information provided. Reviewed on: 10th September 2024

Love the companies people and their technology

Love the companies people and their technology Reviewed on: 10th September 2024

5 star coverage

My experience was fantastic! The quotation and cover journey were incredibly simple, and I received all the necessary documents straight away via email. It was seamless and efficient from start to finish. Reviewed on: 10th September 2024

Unprofessional and risky company to insure with

impossible to deal with - Their systems hold incorrect information which will leave with with a voided policy should you need to make a claim. On more than one occasion they have cancelled an insurance policy despite a renewal request confirmation leaving you without cover without knowing it. The staff are unfriendly and when you claim they say they have submitted a claim without doing so. Very unprofessional company I have removed all my policies from them Reviewed on: 12th August 2024

My review

Great service great people easy to sign up Reviewed on: 10th March 2023

Quality policy and competitive premiums

Uinsure offer a combination of high quality protection and competitive premiums supported with excellent customer service. Reviewed on: 2nd September 2022

Great Product and Great Service

Uinsure has great comprehensive policies and when I call the team they are always so happy and friendly making it great to speak to them Reviewed on: 2nd September 2022

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