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Footman James: Classic Car Insurance Broker reviews

4.88
Based on 590 reviews, last reviewed 22nd Sep 2023
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Latest highest rating:

5

Classic car insurance Easy to sort what I needed, friendly knowledgeable staff on the phone, and a competitive renewal price Reviewed on: 22nd September 2023
Peter Winfield's avatar
Peter Winfield

Latest lowest rating:

1

Check your policy I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL ... Read more Reviewed on: 1st June 2022
Lorraine Vickery's avatar
Lorraine Vickery

About this product

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Footman James Classic Car Insurance Broker reviews (590)

Review of the Footman James, Classic Car Insurance Broker:

Check your policy

1
I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL PRINT. There was an accident where my E30 was deemed a total loss. Then all became clear, I had been passed to Ageas. Ageas are not classic car insurers they will not insure a classic car unless it is passed to them by a BROKER. I now know that Footman James acted as a broker not an insurer ,I was oblivious to this. I specifically wanted an insurer that appreciated a classic car owners needs, they are so unlike modern vehicles. I believed that Footman James could provide this. They did not. Ageas have made my life an absolute nightmare and I would not wish this on anyone else. I have been through hell. Check your policy you could be with Ageas or similar. Just be very careful, you could lose your precious vehicle and your mind. Reviewed on: 1st June 2022

Everything I need and more.

5
Friendly efficient staff helped me find the right cover for my Caterham R500 Duratec. For a competitive price I have insured my car for use on the road and track and have an agreed valuation should the worst happen. With Footman James I have complete peace of mind. Reviewed on: 22nd September 2018

Great service and value

5
I started off with one classic and have gradually increased to three bikes over the past 8 years. The changes were easily accommodated with very little increase in premium. The renewals are easy and hassle free. Reviewed on: 21st September 2018

Great cover and easy to deal with

5
I have been with Footman James for more years than I should, but each year I check my insurance requirements and their quote and they always remain competitive. The fact I remain with them speaks volumes. Reviewed on: 21st September 2018

Very easy to do business with

5
That’s it so far. Fortunately but like the newsletters Reviewed on: 21st September 2018

Great Deal

5
I went to Footman James for my classic Jaguar insurance and was very pleasantly surprised, they were a fraction of the cost of my previous insurer. Reviewed on: 21st September 2018

Good value for money

4
Classic car policy with agreed value on the car for a very reasonable price! Reviewed on: 21st September 2018

Excellent service plus the extras

5
I have been with this company for over 20 years and I have never ever had a problem they've always been very nice on the telephone and they've always been very good with the prices been very happy and that's why I have been very loyal to them as they've been very loyal to me. Definitely recommended if you got a classic car footman James number one Reviewed on: 20th September 2018

Great option for a classic car

5
Fully comprehensive with breakdown cover at a great price Reviewed on: 20th September 2018

Does what it says on the Tin

5
Great experience with Footman James everything seems so easy Reviewed on: 20th September 2018

Customer Focused

5
What makes any insurer great, is making a nasty experience painless. This applies to brokers as well as underwriters. After years with this company, I can say that human errors are rare, the company attitude is great, the culture is positive - never defensive. It is possible to build up mutual trust, almost impossible with lesser companies who love you when paying premiums, but confront you when you need customer service. And this is what an Insurance Award should be all about. Reviewed on: 20th September 2018
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