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Geoffrey Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.69 (289 reviews)

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4.20

Based on 289 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Disgraceful company to deal with

They took £966+ to renew a policy I didn't want renewing then when I cancelled the policy they told me I would be refunded in 7 days. 7 days later still no refund so I called and was told it would be another 7 days I would recommend avoiding this company Reviewed on: 22nd September 2023

Excellent response when required. Courteous and straightforward

Nothing else to add. I am very satisfied with Geoffrey Insurance Reviewed on: 29th August 2018

Good customer service

Good company to deal with and very competitive Reviewed on: 29th August 2018

Hassle free

Every year, a hassle free, friendly renewal Reviewed on: 29th August 2018

Happy so far

The only time that you get a true reflection of customer service is when you unfortunately have to make a claim and this has not , and hopefully will not happen to us. Reviewed on: 29th August 2018

Excellent service

Really helpful and understanding Reviewed on: 29th August 2018

TRUE LOYALTY TO CUSTOMERS

The ethos of the company is to reward existing customers with lower premiums than new customers very rarely found these days but must end in lower management expenses as customer retention is assured. Also very competitive premiums. Had to make a claim last year and this was carried out without fuss to my satisfaction. Reviewed on: 29th August 2018

Affordable and uncomplicated motor insurance.

I haven't had to make a claim or use breakdown service but Geoffrey Insurance offers a very competitive rate and is easy to arrange on line. Reviewed on: 29th August 2018

Car insurance made easy

I have just renewed my car insurance with Geoffrey Insurance as they very competitive on price & services that were offered as part of the package, this put them above others in the market place that were not so competitive. The whole process was very easy & simple, along with the amazing customer service that I received during the process. Reviewed on: 29th August 2018

Geoffrey Genius

Assessed my needs quickly and efficiently and the process didn't keep me on the phone too long Reviewed on: 29th August 2018

Fast efficient service and good value

I insure my car with Geoffrey and I find their service fast and friendly Reviewed on: 29th August 2018

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