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Halifax: Everyday Saver reviews

Name: Everyday Saver
Rating: 4.1 (82 reviews)

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3.81

Based on 82 reviews, last reviewed 21st Oct 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

28%

11%

Latest highest rating:

5

Really good service, never any problems Really good service, never any problems Reviewed on: 25th August 2024

Latest lowest rating:

1

What a way to treat old people My mother of 90 years who doesn't have WiFi rang Halifax to close her account and have her money transferred to her NatWest account. The lady said you... Read more Reviewed on: 21st October 2024

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About this product

Halifax savings reviews can help you to find out more about life at Halifax. How easy is it to contact Halifax? And how friendly are they? Our Halifax savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Halifax Everyday Saver reviews (82)

Review of the Halifax, Everyday Saver:

Halifax have lost my money!

I tried to shut my regular saver account with them online on 7 Sept. Wasn't able do that online so I had to transfer all the funds to Everyday saver. Odd but true. Tried to shut down the everyday saver account and I plugged in my bank details for money transfer. A very brief black error message floated across the page saying couldn't do it. I contacted online message chat who assured me they had shut the account down. I said clearly in my message you can't do this as you don't have my bank details where to send my money so I expected them to request them. They didn't ask me for my bank details which i expressly said I would need to give them. Now my everyday saver account says £0!! Messaging service also got rid of me and said couldn't help me but I really don't trust them at all. I now have no money in my accounts / it's gone in a puff of smoke!!! Several calls to customer service on 8 Sept all telling me different things. Eg systems down, IT faults and they all contradicted each other. Couldn't help me. Told me to visit a branch. Visit to Halifax Watford branch on 9 Sept who told me they had no idea what's wrong and can't help me!! Said they will investigate & contact me soon.... wrote my details on a scrap of paper! Don't hold out any hope. No case reference no timeframe no procedure or complaints procedure going forward given. Not explained if I'm in a proper complaint system. No hope of a resolution. Couldn't get rid of me fast enough. Perhaps it's internal fraud? How can no one a large institution not be able to help me and how can they lose my money?! I did phone the fraud Department who said unable to help me. No one seems to be able to help me and I'm extremely stressed Reviewed on: 10th September 2024

Effective

Helpful in managing an extra account Reviewed on: 29th June 2021

Mrs

excellent customer service very professional and trustworthy Reviewed on: 7th April 2021

Easy access to money and customer service

Helped me when no other bank would give me an account Reviewed on: 24th March 2021

Dont use halifax for any accounts.

I was a victim of crime and the offender used the tjreat of violence to access my online banking. Halifax stated this wasn't fraud and said i couldn't get the stolen money back. If i was anyone opening an account i would look elsewhere as my experience was horrible. These will side with the offenders should you be a victim of fraud or crime through your bank. Im closing alm my accounts and moving to a more friendly understanding bank. Avoid these. Reviewed on: 19th March 2021

Never known such bad customer service

It is a nightmare dealing with Halifax. the staff are okay once you get into a branch but otherwise it is immensely frustrating dealing with their products. More than once they have got into an incredible muddle because the left hand does not seem to know what the right hand is doing and I have had to spend hours with customer service. . Reviewed on: 12th March 2021

Every day saver, says it all

for people with low income what little interest rates you can find is better than most Reviewed on: 11th March 2021

Makes saving easy

I love that it transfers all my change and that I can have as many of these accounts as I need to build small pots for different purposes I.e car insurance, emergency fund etc. I also love that if you have £5k across all your accounts for a full month you are entered into a prize draw. One thing I would like to be able to do at the self serve machine, is choose one of these accounts to deposit money in to. Reviewed on: 19th February 2021

Brilliant easy to use account

Nothing complicated about this account. Its easy to open and understand, straight forward enough to start saving and keeping a check on your savings and outgoings. Reviewed on: 27th April 2020

very reliable

I have banked with the halifax for over 40 years and i have always received good service and i al;ways feel my savings are in good hands Reviewed on: 27th April 2020

Great service

Always great service from the guys at Halifax Reviewed on: 9th February 2020

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