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Halifax: Everyday Saver reviews

Name: Everyday Saver
Rating: 4.1 (82 reviews)

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3.80

Based on 82 reviews, last reviewed 21st Oct 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

28%

11%

Latest highest rating:

5

Really good service, never any problems Really good service, never any problems Reviewed on: 25th August 2024

Latest lowest rating:

1

What a way to treat old people My mother of 90 years who doesn't have WiFi rang Halifax to close her account and have her money transferred to her NatWest account. The lady said you... Read more Reviewed on: 21st October 2024

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Halifax savings reviews can help you to find out more about life at Halifax. How easy is it to contact Halifax? And how friendly are they? Our Halifax savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Halifax Everyday Saver reviews (82)

What a way to treat old people

My mother of 90 years who doesn't have WiFi rang Halifax to close her account and have her money transferred to her NatWest account. The lady said you can't close your account without a pin number she said she will send one then she can close her account. Five days later the pin number arrived. She then rang Halifax to close her account. The lady this time said you have to write to the account closing team. She wrote to the team saying she wants to close her account. When she got the reply it said she will have to send proof. So she sent proof of photo driving licence, disabled letter, and council tax letter. Then two weeks later another letter saying she needs to send utilities bill and more. It has been over eight weeks and they still won't transfer her money. She is now in hospital with a broken leg and shoulder after falling down and Halifax said she can close her account in the Halifax bank which is 15 miles away and she is bed ridden. What a disgusting way to treat old people just to keep their money. I have three accounts in Halifax and now closing them. Beware any old people Halifax will do their best to keep your money. Reviewed on: 21st October 2024

Halifax have lost my money!

I tried to shut my regular saver account with them online on 7 Sept. Wasn't able do that online so I had to transfer all the funds to Everyday saver. Odd but true. Tried to shut down the everyday saver account and I plugged in my bank details for money transfer. A very brief black error message floated across the page saying couldn't do it. I contacted online message chat who assured me they had shut the account down. I said clearly in my message you can't do this as you don't have my bank details where to send my money so I expected them to request them. They didn't ask me for my bank details which i expressly said I would need to give them. Now my everyday saver account says £0!! Messaging service also got rid of me and said couldn't help me but I really don't trust them at all. I now have no money in my accounts / it's gone in a puff of smoke!!! Several calls to customer service on 8 Sept all telling me different things. Eg systems down, IT faults and they all contradicted each other. Couldn't help me. Told me to visit a branch. Visit to Halifax Watford branch on 9 Sept who told me they had no idea what's wrong and can't help me!! Said they will investigate & contact me soon.... wrote my details on a scrap of paper! Don't hold out any hope. No case reference no timeframe no procedure or complaints procedure going forward given. Not explained if I'm in a proper complaint system. No hope of a resolution. Couldn't get rid of me fast enough. Perhaps it's internal fraud? How can no one a large institution not be able to help me and how can they lose my money?! I did phone the fraud Department who said unable to help me. No one seems to be able to help me and I'm extremely stressed Reviewed on: 10th September 2024

Really good service, never any problems

Really good service, never any problems Reviewed on: 25th August 2024

Easiest savings account to understand and use!

With Halifax everyday saver it’s easy to transfer money in, set up a standing order with a variation of frequencies to send money, it has a “save the pennies” option which rounds up your spend to the nearest pound and saves it for you so you’re saving without noticing much! Which is brilliant if you’re someone who struggles to save, the interest you build is also higher if you don’t withdraw within a year, it is still reasonable even if you do which is great, easy to set up on the app and use especially if you already have an account with them! Reviewed on: 31st May 2024

Managing children's accounts can be confusing, onlin...

Managing children's accounts can be confusing, online banking is good and relatively easy to follow. Reviewed on: 24th May 2024

Little awkward and poor rates

Halifax worked okay in the background and the app was okay, even without a current account. However, closing an account in-trust seemed a bit of a hassle and staff were friendly but not sure how to handle things which resulted in numerous visits. Telephone staff are also a little unhelpful and just always refer in-branch. Credit cards also randomly decline. Rates also leave a lot to be desired. Reviewed on: 11th March 2024

Excellent savings.

Great interests and easy to use app Reviewed on: 18th August 2023

halfax

easy to access on-line when necessary Reviewed on: 31st July 2023

Perfect

I have never had a problem saving with Halifax. In fact, I have a current account with them which I use as my main account. Halifax is the most secure company with the best mobile banking experience in my opinion. Reviewed on: 31st May 2023

Good saving products

A year long but it has disciplined me to save regularly. Now more than ever for a rainy day. Reviewed on: 9th April 2023

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