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Halifax: Everyday Saver reviews

Name: Everyday Saver
Rating: 4.1 (82 reviews)

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3.81

Based on 82 reviews, last reviewed 21st Oct 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

28%

11%

Latest highest rating:

5

Really good service, never any problems Really good service, never any problems Reviewed on: 25th August 2024

Latest lowest rating:

1

What a way to treat old people My mother of 90 years who doesn't have WiFi rang Halifax to close her account and have her money transferred to her NatWest account. The lady said you... Read more Reviewed on: 21st October 2024

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About this product

Halifax savings reviews can help you to find out more about life at Halifax. How easy is it to contact Halifax? And how friendly are they? Our Halifax savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Halifax Everyday Saver reviews (82)

Review of the Halifax, Everyday Saver:

Halifax have lost my money!

I tried to shut my regular saver account with them online on 7 Sept. Wasn't able do that online so I had to transfer all the funds to Everyday saver. Odd but true. Tried to shut down the everyday saver account and I plugged in my bank details for money transfer. A very brief black error message floated across the page saying couldn't do it. I contacted online message chat who assured me they had shut the account down. I said clearly in my message you can't do this as you don't have my bank details where to send my money so I expected them to request them. They didn't ask me for my bank details which i expressly said I would need to give them. Now my everyday saver account says £0!! Messaging service also got rid of me and said couldn't help me but I really don't trust them at all. I now have no money in my accounts / it's gone in a puff of smoke!!! Several calls to customer service on 8 Sept all telling me different things. Eg systems down, IT faults and they all contradicted each other. Couldn't help me. Told me to visit a branch. Visit to Halifax Watford branch on 9 Sept who told me they had no idea what's wrong and can't help me!! Said they will investigate & contact me soon.... wrote my details on a scrap of paper! Don't hold out any hope. No case reference no timeframe no procedure or complaints procedure going forward given. Not explained if I'm in a proper complaint system. No hope of a resolution. Couldn't get rid of me fast enough. Perhaps it's internal fraud? How can no one a large institution not be able to help me and how can they lose my money?! I did phone the fraud Department who said unable to help me. No one seems to be able to help me and I'm extremely stressed Reviewed on: 10th September 2024

Custom service

The customer service is always first class Reviewed on: 8th February 2020

Excellent Choice and flexibility

I needed a good savings account that offered flexibility and good access. Instant Saver was perfect Reviewed on: 5th February 2020

EVER day saver

Easy consise a little often soon grows Reviewed on: 15th January 2020

Saving Habit Builder

You can have 5 everday saver pots. Easy to instantly move money around and get into the habit of saving. Reviewed on: 7th January 2020

efficient service

U.K. based call centres that answer the phone and deal with your problems quickly and efficiently. Reviewed on: 23rd November 2019

Save The Halifax Way

I love the Halifax, both my money and I are extremely well looked after and I truly appreciate it. Reviewed on: 11th November 2019

Everyday Saver

Helps you a little save every month Reviewed on: 31st August 2019

Fantastic Help to Rectify a Problem

Because my grandson had two regular savers, his were treated differently to those held by my other three younger grandchildren who had only one each. The rules changed, allowing only one to be help by each child. This caused a lot of confusion but the manager at the Burgess Hill branch (not my local one but I was visiting my son at the time the problem occurred) was fantastic. She resolved the problem in the short term and arranged for a good will payment to be made into my grandson's account. The problem reoccurred close to his regular saver maturing and as I had all the contact details for the Burgess Hill manager, and she knew the case, I contacted her about it. Her staff, in her absence, knew all about what was happening as they had been tracking my grandson's account on my behalf. The problem was dealt with, eventually via head office and the really helpful staff at my local branch in Brentwood. There have been lots of changes in processes at the Halifax which have been confusing for customers and staff but I was deeply impressed with the help I received to overcome a problem caused by these changes. Reviewed on: 21st January 2019

Great customer service

I find the Halifax to be the best for customer service whether that is by phone or going physically into the bank. My queries are dealt with fast. Reviewed on: 15th January 2019

Save With The Best

I have had a totally positive experience with The Halifax Bank, whether instore or online. Always welcoming, helpful, easy to navigate & use, it’s a pleasure to be a member. They also have competitions for account holders each month and they always offer & thoroughly explain any new accounts/offers/updates so I can make a knowledgeable decision. Really I am completely satisfied. Reviewed on: 5th January 2019

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