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Halifax: Everyday Saver reviews

Name: Everyday Saver
Rating: 4.1 (82 reviews)

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3.81

Based on 82 reviews, last reviewed 21st Oct 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

28%

11%

Latest highest rating:

5

Really good service, never any problems Really good service, never any problems Reviewed on: 25th August 2024

Latest lowest rating:

1

What a way to treat old people My mother of 90 years who doesn't have WiFi rang Halifax to close her account and have her money transferred to her NatWest account. The lady said you... Read more Reviewed on: 21st October 2024

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About this product

Halifax savings reviews can help you to find out more about life at Halifax. How easy is it to contact Halifax? And how friendly are they? Our Halifax savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Halifax Everyday Saver reviews (82)

Review of the Halifax, Everyday Saver:

Halifax have lost my money!

I tried to shut my regular saver account with them online on 7 Sept. Wasn't able do that online so I had to transfer all the funds to Everyday saver. Odd but true. Tried to shut down the everyday saver account and I plugged in my bank details for money transfer. A very brief black error message floated across the page saying couldn't do it. I contacted online message chat who assured me they had shut the account down. I said clearly in my message you can't do this as you don't have my bank details where to send my money so I expected them to request them. They didn't ask me for my bank details which i expressly said I would need to give them. Now my everyday saver account says £0!! Messaging service also got rid of me and said couldn't help me but I really don't trust them at all. I now have no money in my accounts / it's gone in a puff of smoke!!! Several calls to customer service on 8 Sept all telling me different things. Eg systems down, IT faults and they all contradicted each other. Couldn't help me. Told me to visit a branch. Visit to Halifax Watford branch on 9 Sept who told me they had no idea what's wrong and can't help me!! Said they will investigate & contact me soon.... wrote my details on a scrap of paper! Don't hold out any hope. No case reference no timeframe no procedure or complaints procedure going forward given. Not explained if I'm in a proper complaint system. No hope of a resolution. Couldn't get rid of me fast enough. Perhaps it's internal fraud? How can no one a large institution not be able to help me and how can they lose my money?! I did phone the fraud Department who said unable to help me. No one seems to be able to help me and I'm extremely stressed Reviewed on: 10th September 2024

Halifax To The Rescue

I bank with the Halifax, I have a current account and an Everyday Saver account, which I opened because they have a monthly prize draw to win cash if you maintain a certain balance. I have only received exceptional customer service for both of my accounts, they are linked and I do most of my banking online. I would highly recommend the Halifax to bank with. Reviewed on: 10th June 2018

Good Way to Save

No problems with account, good way to save and ease of online banking to check and deposit! Reviewed on: 11th April 2018

Good

I have had a saver account for a long time it's reliable and worth using Reviewed on: 9th February 2018

BRILLIANT

EXCELLENT SERVICE AND PRODUCTS WOULD HIGHLY RECOMMEND Reviewed on: 7th February 2018

I am a customer/client

Excellent in house service, good advice and felt like a customer they wanted Reviewed on: 23rd January 2018

Easy Savings

A great savings account to manage, easy to access funds and deposits. Can manage online too which is so convenient. Reviewed on: 20th January 2018

Great bank with good interest

Great easy access savings account with good customer service and good rates of interest. Reviewed on: 11th January 2018

Poor interest

The interest rate is appalling and get charged for every penny in the red. Need a buffer. Reviewed on: 20th November 2017

Easy to use

Halifax are a trustworthy bank and banking with them is so easy to do online. I used to be with Santander but had so many problems with them. The customer service at Halifax is second to none. Reviewed on: 9th November 2017

Very easy to transfer

They didn't send me a paling in book or a cheque book. When I phoned to ask for a cheque book I was told I would have to visit a branch with my passport before I could order one. Not very happy Reviewed on: 8th November 2017

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