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Haysto: Specialist Mortgage Broker reviews

Name: Specialist Mortgage Broker
Rating: 4.97 (376 reviews)

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4.96

Based on 376 reviews, last reviewed 8th Mar 2025

24500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very helpful and made getting my first mortgage alot... Very helpful and made getting my first mortgage alot alot less work and hassle then ive heard it be from others, Very helpful, polite and understandin... Read more Reviewed on: 8th March 2025

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025

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About this product

Haysto Specialist Mortgage Broker reviews (376)

Review of the Haysto, Specialist Mortgage Broker:

Superb

We had the best mortgage expert who helped us through each stage. Great communication and explained everything from start to finish Reviewed on: 15th March 2022

Haysto avoids the algorithms

My existing mortgage provider to whom I had faithfully paid my mortgage for 27 years refused my application when I applied for a mortgage to buy a new property. The broker who I used was unable to persuade them otherwise. In desperation with time running out I found out about Haysto and spoke to Brad Wright who obtained three offers at market rates within less than a day. Brilliant service by him and the rest of the team. Reviewed on: 22nd February 2025

Mortgage offer in 2 days!

I enquired on Tuesday after having a mortgage refused at the underwriting stage. I was extremely stressed and worried and Connor spent 45 minutes talking me through the process Haysto use and how confident he would be that they could help me. Fast forward to Thursday, and I have a mortgage offer! The speed and professionalism of the team assigned to me was an absolute dream. 2 days! I cannot recommend Haysto enough, they helped me so so much, I wouldn't be buying this house without them! Reviewed on: 22nd February 2025

Everything was so quick, easy and Haysto were on ha...

Everything was so quick, easy and Haysto were on hand every step of the way, they kept in touch regularly about how things were progressing, still can't believe they got me a mortgage, and with such efficiency, fantastic Reviewed on: 21st February 2025

Very friendly and efficient, they found me a morgage...

Very friendly and efficient, they found me a morgage when I was struggling to find one. Reviewed on: 21st February 2025

Achieve what I had believed was impossible

I was concerned about poor credit went to Haysto. Ermira! She is a wizard! Ermira found me a mortgage with a high street lender for the full amount I was looking for within days. She took the time to explain each step and made sure I felt in control of what was happening, the process does move at a fast pace with Haysto, aslong as you are organised then it is a welcomed pace! I could not thank Ermira enough for making what I thought was impossible possible, she was fast, informative, efficient, resolution focused and most importantly approachable at every stage of my application! She is a credit to the organisation. Reviewed on: 21st February 2025

Utterly fantastic experience

We were told by another mortgage broker that there were no options available, after initially being told we had an offer in principle. They really let us down while we were in the process of selling our house and the whole purchase of our new property was underway. We got in touch with Haysto and they knew exactly how to help. They were excellent from start to finish and utterly professional about everything. Not only did they help us out of a horrible situation, they found us an even better offer than the one we had allegedly been offered by the other broker. Cannot speak highly enough about Haysto. Amazing! Reviewed on: 21st February 2025

Fantastic from start to finish

Fantastic from start to finish, helpful and fast making sure everything was clear and outlined. Case manager and mortgage advisor were responsive and helpful with great knowledge. Would recommend highly to anyone. Reviewed on: 21st February 2025

We couldn't have done it without our Haysto team!

We used Haysto for our mortgage because they had good reviews and claimed to help people who may find it harder to secure a mortgage. My partner is self employed I was just nearing the end of my maternity leave! So it was a little harder than going to a high street bank. Haysto did a great job and helped all along the way. Thanks guys . Reviewed on: 21st February 2025

Great customer service and amazing people.

Great customer service and amazing people. We felt very looked after and there was always someone to contact if we needed more information. Reviewed on: 20th February 2025

Excellent communication & support

I turned to Haysto after unsuccessful attempts to secure a mortgage with 2 other mortgage brokers. They called me back straight away, and I received a decision in principle within 24h and a mortgage offer in around a week. I received a call from the Insurance specialist who assisted me with the process of obtaining necessary insurance for myself and the house. There was a step by step description on the portal specifying what happens next, with the names and contact numbers of assigned mortgage expert, advisor and insurance specialist. I never had to chase anyone for answers, I was getting calls and messages in a timely manner, and was always advised of the timeframe of next part of the process. I was delighted with the customer service I have received, and the ease of the whole process. Other mortgage brokers were advising me to hold off and save up more for the deposit, but Haysto carefully evaluated my situation and secured me a mortgage in time to get the house I had already put an offer on. I am definitely going to use them as a broker when I remortgage the house, as they put the customer first, and they refund the initial deposit if they cannot secure a mortgage. Reviewed on: 20th February 2025

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