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Haysto: Specialist Mortgage Broker reviews

4.97
Based on 438 reviews, last reviewed 5th Apr 2025
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Latest highest rating:

5

I really had positive experience with the whole team I really had positive experience with the whole team Reviewed on: 5th April 2025
Angelina Marfo's avatar
Angelina Marfo

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
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Emily

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Haysto Specialist Mortgage Broker reviews (438)

I really had positive experience with the whole team

5
I really had positive experience with the whole team Reviewed on: 5th April 2025

I could not recommend this company more!

5
I could not recommend this company more! We started our journey with Haysto in search of a new family home, with odds stacked against us we thought this would not be possible. We had a welcome call with a lovely lady whom helped advise us on everything that needs preparing for a MIP. We were then passed to Tom Duncan who managed our AIP, may I add Tom has the patience of a saint, as we weren’t set on a particular property at first, the house budget fluctuated for our needs as we completed viewings, but Tom was brilliant in securing us an AIP within 1-2 hours of requesting a mortgage value each time. Tom was extremely responsive, kind and easy to work with throughout, he would constantly keep us up to date and help with any queries we had. Big shoutout to Tom. Once at the submission of application stage, Richard helped us through with ease and kept us updated throughout this quick process, all the way through to our offer coming through, big thank you for your help! Using the Haysto portal is so easy, the last time we moved house was in 2018, everything was paper based and was very difficult (we did not use Haysto back then), whereas haysto’s portal makes everything quick and easy meaning no delays! Haysto also chase the lenders on a regular basis to give you piece of mind and speed up the process! Haysto also provided us with quotes for a solicitor to manage both our house sale and purchase of our new home as well as insurance quotes which is a great touch, Haysto is a brilliant one stop shop for all your house buying needs. Again I cannot recommend this company enough, house buying is a headache in itself but these guys take the stress away for you and do all the hard work, every time we heard from them it was always good news! Reviewed on: 3rd April 2025

Haysto have been fab throughout the whole process, i...

5
Haysto have been fab throughout the whole process, i felt so at ease and informed throughout. I had lost hope of securing a mortgage offer before starting the application with Haysto however, they managed to pull it off and secure me a mortgage offer! The whole team have been amazing, special thanks to Albion who kept me updated throughout, answered all our questions and helped keep the stress at bay! Reviewed on: 3rd April 2025

Communication issues with in-house broker

4
​After experiencing communication challenges with my initial in-house broker, who was unable to secure a Decision in Principle (DIP) due to my adverse credit history, I turned to Haysto for assistance. Understanding the complexity of my situation, Haysto navigated the process seamlessly, providing prompt updates and clear communication throughout. As a first-time buyer, the waiting period was daunting, but Haysto's proactive approach relieved much of the anxiety. I'm thrilled to have received my mortgage offer and highly recommend Haysto to anyone facing similar challenges. Philip, Tia, Tabby and Troy have all been amazing from the get go. Reviewed on: 1st April 2025

Loved the portal- really easy to communicate via and...

5
Loved the portal- really easy to communicate via and easy to use. Reviewed on: 1st April 2025

Haysto made it happen !

5
Explained every step of the way into getting my mortgage , got the best deal , even when things got a bit tuff explained what the problem was so we could sort it out , thought my age and applying for a mortgage on my own and having past debts would not make it possible but haysto made it reality and it’s happened great job haysto . Reviewed on: 1st April 2025

Efficient, professional and good polite customer ser...

5
Efficient, professional and good polite customer service Reviewed on: 1st April 2025

Good quick responses

5
Good quick responses, they have a wide team of people to cater for every need. Reviewed on: 1st April 2025

Absolutely fantastic service from start to finish.

5
Absolutely fantastic service from start to finish. Reviewed on: 1st April 2025

Fantastic mortgage advisor and helpful advice.

5
Fantastic mortgage advisor and helpful advice. Quick and easy to get a mortgage from them Reviewed on: 31st March 2025

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