Smart Money People Logo

Voting in the British bank awards 2026 is open - Vote here

Share this page

Haysto reviews

Haysto logo
Rated Excellent 4.94/5

Haysto reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 658 product reviews

Average score of 4.94/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Haysto have trended positively over the past 90 days

Haysto really shines when it comes to helping people with tricky mortgage situations, especially those with bad credit or unusual circumstances. Their communication is spot on, and their online portal makes the whole process feel straightforward and stress-free. The team’s friendly, professional approach and genuine care make a huge difference. Some found the fees a bit steep, and a few had issues with recommended solicitors, but overall, Haysto made the impossible possible for many.

Positive themes

  • Haysto’s communication was brilliant, keeping everyone updated every step of the way.
  • Haysto made getting a mortgage easy even when others said no or gave up.
  • The Haysto portal is easy to use and really helps keep track of progress.

Negative themes

  • Some found Haysto’s fees expensive compared to free brokers.
  • A few had issues with solicitors recommended by Haysto causing extra costs or delays.
  • Some experienced a high turnover of advisors early in the process which was frustrating.
Summarised by AI
Was this helpful?

About Haysto

Haysto is a specialist mortgage broker who focus on finding mortgages for people with individual circumstances. If Haysto helped you to get a mortgage why not leave a review, or if you're considering Haysto, read our reviews to see what other customers think of them.

Haysto at a glance

Reviews for Haysto

Showing 11 of 658 company reviews Last reviewed within 7 days

Haysto was the right option and a great choice

Specialist Mortgage Broker 13th March 2026

Haysto was a great option for me as I was unable to use highstreet lenders due to having an incorrect mark on my Credit File.... Haysto was a great option for me as I was unable to use highstreet lenders due to having an incorrect mark on my Credit File. The staff were phenomenonal and although went well above and beyond. This was all part of the very high service cost. Read more Read less

Rated Excellent 5/5
Read more product reviews

Perfect !

Specialist Mortgage Broker 13th March 2026

Perfect ! Easy to deal with always call when arranged guidance every step of the way , all pleasant people and can say they do a brilliant job

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Easy process from start to finish, always available...

    Easy process from start to finish, always available to answer questions, get things moving along quickly.

  • 5/5

    Haysto has been a really great experience.

    Haysto has been a really great experience. They've made sure that we are reassured and have taken every step to keep us informed. Even after... Haysto has been a really great experience. They've made sure that we are reassured and have taken every step to keep us informed. Even after the mortgage offer was provided they have continually provided support. Worth every bit. Highly reccomended Read more Read less

  • 5/5

    The best in the industry!

    From the first call I made to ask a few questions while shopping around for broker until completion day I could not be more pleased... From the first call I made to ask a few questions while shopping around for broker until completion day I could not be more pleased with the service, support, expertise, and value for money I got by choosing Haysto as my mortgage specialist and broker. Highly recommend. Read more Read less

  • 5/5

    Great experience

    I had a fantastic experience with Haysto. They made the entire mortgage process simple, clear, and completely stress-free. From the first step until receiving the... I had a fantastic experience with Haysto. They made the entire mortgage process simple, clear, and completely stress-free. From the first step until receiving the mortgage offer, everything was handled professionally and efficiently. What really stood out was how easy it was to track the progress of my application. I was always kept informed, and any questions I had were answered quickly. Their support and guidance made a complex process feel straightforward. Highly recommended for anyone looking for a smooth and well-managed mortgage experience. Thank you for making it so easy! Read more Read less

  • 5/5

    Very fast and effective, had my mortgage within 3/4...

    Very fast and effective, had my mortgage within 3/4 months!

  • 5/5

    Haysto have been great in finding me a mortgage when...

    Haysto have been great in finding me a mortgage when it felt impossible, modern communication platform which makes the whole process so easy!

  • 3/5

    I had a very mixed experience

    I had a very mixed experience, some of the staff I worked with were fantastic but others not so much - I felt like I... I had a very mixed experience, some of the staff I worked with were fantastic but others not so much - I felt like I was passed from person to person with little explanation Read more Read less

  • 5/5

    Clear advice, good customer service

    Clear advice, good customer service

  • 5/5

    I had a very positive experience with this company.

    I had a very positive experience with this company. They are professional, helpful, and supportive throughout the whole process. The staff explain every step clearly,... I had a very positive experience with this company. They are professional, helpful, and supportive throughout the whole process. The staff explain every step clearly, which made everything easy to understand. I would definitely recommend this company to anyone looking for a reliable and professional service. Read more Read less

    Products from Haysto

    Showing all products offered by Haysto

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice