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Haysto reviews

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Rated Excellent • 4.94/5

Haysto reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 678 product reviews

Average score of 4.94/5
5 star
97%
4 star
2%
3 star
0%
2 star
0%
1 star
1%
Reviews for Haysto have trended positively over the past 90 days

Haysto really shines when it comes to helping people with tricky mortgage situations, especially those with bad credit or unusual circumstances. Their communication is spot on, and their online portal makes the whole process feel straightforward and stress-free. The team’s friendly, professional approach and genuine care make a huge difference. Some found the fees a bit steep, and a few had issues with recommended solicitors, but overall, Haysto made the impossible possible for many.

Positive themes

  • Haysto’s communication was brilliant, keeping everyone updated every step of the way.
  • Haysto made getting a mortgage easy even when others said no or gave up.
  • The Haysto portal is easy to use and really helps keep track of progress.

Negative themes

  • Some found Haysto’s fees expensive compared to free brokers.
  • A few had issues with solicitors recommended by Haysto causing extra costs or delays.
  • Some experienced a high turnover of advisors early in the process which was frustrating.
Summarised by AI
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About Haysto

Haysto is a specialist mortgage broker who focus on finding mortgages for people with individual circumstances. If Haysto helped you to get a mortgage why not leave a review, or if you're considering Haysto, read our reviews to see what other customers think of them.

Haysto at a glance

Reviews for Haysto

Showing 11 of 678 company reviews • Last reviewed within 7 days

Made our dreams a reality!

Specialist Mortgage Broker • 28th March 2026

We are just a general young couple, looking to buy our home and my god doesn't the world make it difficult!! We had lost all... We are just a general young couple, looking to buy our home and my god doesn't the world make it difficult!! We had lost all hope untill we came across haysto, I cannot recommend them enough, particularly for anyone who has been told “no” elsewhere or has a complex credit history like me. From the very beginning, the whole team were reassuring, knowledgeable, and completely transparent about our options. A huge thank you to Lily, Aiste, Beaux, Richard, and Brad, who were all supportive and professional throughout the process. A very special mention has to go to Ian, who truly went above and beyond. Ian worked tirelessly on my case, never gave up, and genuinely did what felt like the impossible. His dedication, persistence, and expertise completely changed our situation when we thought there was no hope. We were kept informed at every stage and never made to feel judged about my credit history. It really did feel too good to be true but Ian worked his magic and managed to keep pushing with our case, he ended up getting the mortgage approval offer just in time for our deadline and also just in time for Christmas!! I can not believe haysto/Ian have made this happen, I will never forget the help & reassurance we got and will continue to recommend haysto to anyone I come across!! A massive THANK YOU to an amazing bunch of people. Xx Read more Read less

{"display":"Jodie","full_name":"Jodie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Working with Haysto was a really positive experience...

Specialist Mortgage Broker • 23rd March 2026

Working with Haysto was a really positive experience, and Charlie in particular was outstanding. He guided me through every step of the mortgage process, kept... Working with Haysto was a really positive experience, and Charlie in particular was outstanding. He guided me through every step of the mortgage process, kept everything well organised, and was always available to answer any questions. His clear communication and support made what could have been a stressful time feel straightforward and manageable. I’m very grateful for his help and would definitely recommend Charlie and Haysto. Read more Read less

{"display":"saima ","full_name":"saima ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Friendly and informative from the start, I really li...

    Friendly and informative from the start, I really liked the concept of Haysto with each person guiding you through the journey and very professional.

    {"display":"Steve H","full_name":"Steve H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Nothing but excellence

    From start to finish everyone has been open and honest. You can tell that the people really know their stuff and their handling of my... From start to finish everyone has been open and honest. You can tell that the people really know their stuff and their handling of my mortgage were top notch. I’d been through a couple of other brokers and did not find them anywhere near as helpful as Haysto have been. A big thank you to you all from my family and I. Read more Read less

    {"display":"Adam Brown","full_name":"Adam Brown","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1402658.png"}}'s avatar
  • 5/5

    Perfect experience & process

    Smooth experience no issues & they keep me updated every step of the way & gave great advice on the process. Helped & advised with... Smooth experience no issues & they keep me updated every step of the way & gave great advice on the process. Helped & advised with all the correct insurance that I required & the whole process from start to finish only toke 6 weeks. Read more Read less

    {"display":"AndrewG","full_name":"AndrewG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I had a completely great experience with Haysto from...

    I had a completely great experience with Haysto from start to finish everything was clear and if i needed more information to clarify things my... I had a completely great experience with Haysto from start to finish everything was clear and if i needed more information to clarify things my advisors was one call away. Nothing was ambiguous or hidden from me Read more Read less

    {"display":"James N","full_name":"James N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Sruggling to get a mortgage but Haysto sorted in 1 day!

    I was struggling to get a mortgage from the normal banks, spent a long time with another broker who after weeks told me they couldn't... I was struggling to get a mortgage from the normal banks, spent a long time with another broker who after weeks told me they couldn't help. Tried Haysto as a last resort after seeing it in the check my file app. I could tell from the first call that Haysto was way better than all of the others I'd dealt and within 1 day they had me an offer and at the best rate I could possibly get too. Thoroughly recommended. Read more Read less

    {"display":"andrew sherrington","full_name":"andrew sherrington","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1398115.png"}}'s avatar
  • 5/5

    Excellent customer service and communication.

    Excellent customer service and communication. Staff worked really hard to help us through the process, even when issues arose. Website interface was clear and easy to use.

    {"display":"IC","full_name":"IC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very helpful in getting things sorted very quickly

    Very helpful in getting things sorted very quickly

    {"display":"Jeffrey comley ","full_name":"Jeffrey comley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Highly recommend

    I would highly recommend Jeff and the team at Haysto when applying for a mortgage. I struggled for months with various lenders and brokers due... I would highly recommend Jeff and the team at Haysto when applying for a mortgage. I struggled for months with various lenders and brokers due to my self-employed status and a number of existing loans but Haysto were happy to consider my case and were able to find a mortgage for me within a number of weeks of applying. The staff are always on hand to help and the online portal is very useful to track the progress of an application. Cannot thank them enough, five stars from start to finish! Read more Read less

    {"display":"Daniel S","full_name":"Daniel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I haven't been as impressed with any company in the...

    I haven't been as impressed with any company in the last 10 years as I am with Haysto. Genuinely. I work in financial services and... I haven't been as impressed with any company in the last 10 years as I am with Haysto. Genuinely. I work in financial services and they've really changed the game with the mortgage process. I was working alongside two other 'traditional' brokers and Haysto and Matthew at Haysto was brilliant. Their online portal, phone calls, being available when needed made it as simple as it can be from start to completion. They also saved me more than £500 per month (!) compared to what other brokers were quoting on the mortgage. Worth every penny of their fee and I wouldn't think twice to recommend. Read more Read less

    {"display":"Rob P","full_name":"Rob P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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