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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.87 (255 reviews)

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4.74

Based on 255 reviews, last reviewed 20th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Deducting whole years premium after death of pet Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys beha... Read more Reviewed on: 20th January 2024

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (255)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Great insurance.

Great value and easy to apply. Highly recommended! Reviewed on: 13th September 2017

Brilliant

We already have a policy with Healthy Pets and they have been amazing. They were so quick and efficient with providing a policy for our new pup. 5* Reviewed on: 13th September 2017

Super Helpful

Made taking out a policy so easy Reviewed on: 13th September 2017

I would have no problem recommending healthy pets to friends and family

My experience was simple and easy and straight forward Reviewed on: 12th September 2017

Excellent service

I was with this company previously when my Bengal cross Kuzco became very ill,he was rushed to hospital but unfortunately died that night.In my time of need this company were easy and understanding, compassionate too.I now have 2 cats and I have no qualms in recommending Healthy Pets. Reviewed on: 12th September 2017

Recommended pet insurance

Clear, easy to use and extremely quick to set up Reviewed on: 11th September 2017

Good Value / Good Product

I was shopping around and found that a range of policies focused on price and not what services where provided for your pet. this product was a good price, and value for money in regards to the cover provided for my dog. it was worth looking and I'm glad I found this company and this product, I would recommend it to any pet owner. Reviewed on: 8th September 2017

Top Service

Great value, good range of packages including very comprehensive cover. Reviewed on: 8th September 2017

Great insurance provider!

I use Healthy Pets to cover my 2 other cats so automatically chose for our new kitten too. Website is very easy to navigate and set up a quote. I spoke to a customer advisor to complete and she was very friendly and informative. Would definitely recommend. Reviewed on: 8th September 2017

good company

Easy to sign up. Everything explained. Good value. Reviewed on: 7th September 2017

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