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Healthy Pets: Pet insurance reviews

View other Healthy Pets products
3.28
Based on 260 reviews, last reviewed 15th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Absolutely fantastic service - I was blown away by t... Absolutely fantastic service - I was blown away by the friendly service and prompt responses Reviewed on: 8th March 2026
James Spizer's avatar
James Spizer

Latest lowest rating:

1

DO NOT RECOMMEND! DO NOT RECOMMEND DO NOT RECOMMEND! Claim process is complicated and very lengthy-also, in our experience, often challenged. But most importantly, tota... Read more Reviewed on: 15th April 2026
Viv N's avatar
Viv N
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About this product

Healthy Pets offer cat insurance and dog insurance policies.

Lifetime cover is available (subject to continuous policy renewal and paid premiums) and new customers get a 20% discount. Third party liability cover is included with all Healthy Pets dog insurance policies.

Healthy Pets pet insurance reviews help you find out what it’s like to be a customer. If you’ve used Healthy Pets before, you can also leave a review and share your experience.

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Healthy Pets Pet insurance reviews (260)

Avoid at all cost

1
We have been with this company for 2 years and for the first time made 4 clams recently over £500, And we didn’t get back a penny yet they’re making every excuse not to pay out the clam took 5 months in overall and non of the clams got settled. The process with them is very slow which has affected my dogs health and now has cancer. Reviewed on: 16th August 2023
Ali Gul's avatar
Ali Gul

Excellent Customer Service

5
Healthy Pets customer service is excellent with extremely helpful, knowledgeable and professional assistants. Reviewed on: 11th August 2023
Clare Castle's avatar
Clare Castle

Great Insurance for Customer Service

5
Very happy with my purchase, the women on the phone was really helpfull. Reviewed on: 9th August 2023
Jedods's avatar
Jedods

Great Customer Experience

5
Their contact centre staff were very friendly and informative. Reviewed on: 7th August 2023
Lauren Smith's avatar
Lauren Smith

Great company

5
Always answer my questions promptly. Service is always tip top! Reviewed on: 4th August 2023
Dan's avatar
Dan

Thanks

5
I appreciate Reviewed on: 9th April 2023
emmaunel Iking's avatar
emmaunel Iking

Realistic Prices

5
Second year with Healthy Pets. Very responsive and helpful Reviewed on: 13th August 2022
SG's avatar
SG

very slow to payout a simple case. expected better

1
healthy dog, no prior conditions, prescribed a medication twice a day. should be a straightforward payout, 4 weeks later.. still waiting and slow response. customer service is pleasant Reviewed on: 21st September 2021
Mark Heathfield's avatar
Mark Heathfield

Good value for money

4
Professional and efficient service Reviewed on: 21st September 2021
Dave Sawyer's avatar
Dave Sawyer

Great service

5
Healthy pets staff really went the extra mile to sort out my issue. Reviewed on: 18th September 2021
Andy's avatar
Andy

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