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Healthy Pets: Pet Insurance reviews

4.54
Based on 260 reviews, last reviewed 15th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Absolutely fantastic service - I was blown away by t... Absolutely fantastic service - I was blown away by the friendly service and prompt responses Reviewed on: 8th March 2026
James Spizer's avatar
James Spizer

Latest lowest rating:

1

DO NOT RECOMMEND! DO NOT RECOMMEND DO NOT RECOMMEND! Claim process is complicated and very lengthy-also, in our experience, often challenged. But most importantly, tota... Read more Reviewed on: 15th April 2026
Viv N's avatar
Viv N

About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

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Healthy Pets Pet Insurance reviews (260)

Good company

4
Great service helped us a lot. Long term customers Reviewed on: 27th August 2019

Well looked after

5
When I got my dog, it was pretty soon after the insurance was taken out that we found out he was really poorly. Healthy pets took the claim, dealt with it and it was a very painless experience. When ever we phoned our call got answered very quickly and dealt with straight away. Thank You Healthy Pets! Reviewed on: 22nd August 2019

Perfect pet insurance

4
I signed up for a Healthy pets insurance plan and I was very happy with the monthly price. It feels like a weight has been taken off my shoulders now that I know my pet is covered. Reviewed on: 22nd August 2019

Fabulous

5
Great service, great prices and friendly staff... Great job all round Reviewed on: 12th August 2019

Insurance

4
I won 3rd place in a.competition well my cat did.lol Reviewed on: 29th July 2019

Quick and easy

5
I was sceptical of getting insurance for my pets as I’ve heard they don’t pay out and are hard to claim through! Which meant I didn’t bother claiming for quite a few appointments! But when my cat Maizie had a ongoing skin condition I decided I needed to claim after the vet mentioned it! All I had to do was print a form of and get the vet to fill it in then send it of to Healthy Pets. I still didn’t believe I’d get the money as I didn’t even have the highest insurance option... but within ten days I had my refund! So I paid for the higher insurance as I’d had a good experience! Furthermore I contacted healthy pets a few times on Facebook and they messaged straight back! Reviewed on: 22nd July 2019

Really personal services

5
A supportive and caring company Reviewed on: 19th July 2019

Charlie operation

5
Charlie cat was having a lot of visits to vets with urinary infections. Healthy Pets were very helpful were very quick with helping out with claims. Charlie ended up having a major op which saved his life and Healthy Pets were there when we needed them . Reviewed on: 18th July 2019

Excellant

5
Very helpful and understanding staff Reviewed on: 10th July 2019

Great service

5
On the few occasions I've had to contact them, they've been very helpful and reliable Reviewed on: 5th July 2019

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