John Lewis: Pet Insurance reviews

Based on 14 reviews, last reviewed 7th Nov 2022
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Latest highest rating:


Purrfect The initial set up was easy, straight forward and very clear. We have had no further calls pushing us to buy other products and we can rely on the ser... Read more Reviewed on: 4th July 2017

Latest lowest rating:


Avoid - read reviews Poor experience. We have paid for 2 years and have not made a claim. We have now moved house and they are charging a large premium as a result of the ... Read more Reviewed on: 7th November 2022

About the Pet Insurance

John Lewis offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent John Lewis pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own John Lewis pet insurance reviews to help other pet owners to find out what life as an John Lewis pet insurace customer is really like.

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John Lewis Pet Insurance reviews (14)

Avoid - read reviews

Poor experience. We have paid for 2 years and have not made a claim. We have now moved house and they are charging a large premium as a result of the postcode change. Our previous house had no driveway, poor security and the front door opened straight out onto a busy road. Our new house is a 2 minute walk away from the previous house (no change to Vet catchment area / local area), but has good security, a driveway and is located in a much quieter col-de-sac. John Lewis are trying to charge us significantly more and even used a 'busy road' as an example of why this might happen in the generic response they sent us. Reviewed on: 7th November 2022

Disgusting Service

Sorry but will never use or recommend them again (and have recommended in the past). Had a claim which was paid quickly and saved our dogs life - so far so good as it's what we pay for and thanks for the quick turn-around. However, dog is only 6, made full recovery and has no expected risks now from the surgery, yet John Lewis put our monthly charges up from £90 to £149!! We've moved to Many Pets for a much better service. Reviewed on: 11th October 2022
Kath's avatar

Increased to a huge amount

Started at £30 a month 2 claims in 8 years now a extortionate amount of £400 a month avoid as huge increases if you claim or not. Reviewed on: 6th October 2022

dental care

we have a 5 year old dog who had 2 impacted teeth, when applying for the cover this was not an issues and online dental care was for 7500max. it was not clear online that we would only be covered for removing baby teeth if the dog was less than 16 weeks old and only covered for accidental damage. pointless going for the higher cover as the lower level cover would not reach the levels they show. just to know the cover the offer online does not clarify this issue really poor shame on John Lewis waste of time. Reviewed on: 28th September 2022
g platts's avatar
g platts

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