John Lewis: Pet Insurance reviews

1.78
Based on 23 reviews, last reviewed 8th Nov 2023
100% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
13%
See only 4 star reviews
4%
See only 3 star reviews
4%
See only 2 star reviews
4%
See only 1 star reviews
75%

Latest highest rating:

5

Great help renewing policy Adam helped me massively to renew my policy. We had quite a few technical issues, but he was able to help me overcome them. Will continue to use J... Read more Reviewed on: 20th October 2023
Shane Barr's avatar
Shane Barr

Latest lowest rating:

1

Money Grabbing I recently took out a policy with John Lewis. They have now taken 2 payments from me, as confirmed by my bank, yet they claim they haven't been paid a... Read more Reviewed on: 8th November 2023

About the Pet Insurance

With such a large volume of providers on the market, finding the right policy to protect your pet can be daunting. At Smart Money People, we aim to make this process simpler for you. We collect John Lewis pet insurance reviews to help you make an informed decision when choosing your new provider.

John Lewis provides pet insurance policies for cats and dogs. Choose between cover for an annual online health check, or Lifetime cover. Lifetime cover has no upper age limit and comes with benefits such as dental treatment, behavioural treatment, complementary therapies and more. Policyholders can choose from a variety of flexible vet fee cover options without impacting the other policy benefits.

If John Lewis sounds like the right insurer for you, check out customer reviews to gain further insight into the provider. Find out how satisfied customers have been with their policy and how comprehensive they’ve found it to be. Learn about the pros and cons policyholders have experienced throughout their pet insurance coverage. Read all of this and more in our John Lewis pet insurance reviews.

If you’ve had a pet insurance policy with John Lewis, leave an honest review to help other pet owners just like you. Tell us what animal you insured and how satisfied you have been with the cover you’ve received. Did you find the price of your premium to be reasonable for the level of cover provided? Would you renew your policy and recommend the provider to family and friends? Whether good or bad, write a John Lewis pet insurance review today.

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John Lewis Pet Insurance reviews (23)

Money Grabbing

1
I recently took out a policy with John Lewis. They have now taken 2 payments from me, as confirmed by my bank, yet they claim they haven't been paid anything and are demanding I make these payments to them again. I sent their finance team a copy of my bank statement, showing the 2 payments have been made, yet they still refuse to acknowledge this. My bank have advised I switch insurance providers, and they will dispute the 2 payments for me if they continue their failure to acknowledge my payments. AVOID. Reviewed on: 8th November 2023

Awful

1
We’ve had an awful experience with John Lewis pet insurance. Our lovely cat had to have an operation in April, and we are now nearly in November and it has still not been resolved. They passed us onto a third party company that have been beyond useless . I am emailing daily and still get nothing back. Do not use them. They will take your money and if you ever need to claim they will avoid you at all costs. Reviewed on: 31st October 2023
 Scott's avatar
Scott

Great help renewing policy

5
Adam helped me massively to renew my policy. We had quite a few technical issues, but he was able to help me overcome them. Will continue to use John Lewis for our dog :) Reviewed on: 20th October 2023
Shane Barr's avatar
Shane Barr

Renewal Premium off the scale!

1
Renewal was 27% more than the previous year! For what - didn't claim anything. Absolute disgrace. Reviewed on: 17th October 2023
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Anonymous

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