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Josh F

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Review of the John Lewis, Pet Insurance:

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Very poor product and customer service from John Lewis

As a loyal John Lewis customer we were really disappointed by their pet insurance. The price seemed good but it turns out they are unwilling to pay out for claims, and use any excuse to avoid it. Communication is awful and slow too, and I've wasted ours trying to make a perfectly legitimate claim. No where near the standard of other pet insurance we've used. Really disappointed in this service from John Lewis. Reviewed on: 19th August 2024

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