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John Lewis: Pet Insurance reviews

1.39
Based on 32 reviews, last reviewed 19th Aug 2024
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
9%
See only 4 star reviews
3%
See only 3 star reviews
3%
See only 2 star reviews
6%
See only 1 star reviews
79%

Latest highest rating:

5

Great help renewing policy Adam helped me massively to renew my policy. We had quite a few technical issues, but he was able to help me overcome them. Will continue to use J... Read more Reviewed on: 20th October 2023
Shane Barr's avatar
Shane Barr

Latest lowest rating:

1

Very poor product and customer service from John Lewis As a loyal John Lewis customer we were really disappointed by their pet insurance. The price seemed good but it turns out they are unwilling to pay ou... Read more Reviewed on: 19th August 2024
Josh F's avatar
Josh F

About this product

With such a large volume of providers on the market, finding the right policy to protect your pet can be daunting. At Smart Money People, we aim to make this process simpler for you. We collect John Lewis pet insurance reviews to help you make an informed decision when choosing your new provider.

John Lewis provides pet insurance policies for cats and dogs. Choose between cover for an annual online health check, or Lifetime cover. Lifetime cover has no upper age limit and comes with benefits such as dental treatment, behavioural treatment, complementary therapies and more. Policyholders can choose from a variety of flexible vet fee cover options without impacting the other policy benefits.

If John Lewis sounds like the right insurer for you, check out customer reviews to gain further insight into the provider. Find out how satisfied customers have been with their policy and how comprehensive they’ve found it to be. Learn about the pros and cons policyholders have experienced throughout their pet insurance coverage. Read all of this and more in our John Lewis pet insurance reviews.

If you’ve had a pet insurance policy with John Lewis, leave an honest review to help other pet owners just like you. Tell us what animal you insured and how satisfied you have been with the cover you’ve received. Did you find the price of your premium to be reasonable for the level of cover provided? Would you renew your policy and recommend the provider to family and friends? Whether good or bad, write a John Lewis pet insurance review today.

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John Lewis Pet Insurance reviews (32)

Helpful friendly service

5
One of our cats recently went missing for a couple of nights, which is highly unusual. I called John Lewis and they said my policy covered advertising and a reward. I started to take them up on this offer and the gentleman on the call was extremely helpful and understanding of the situation. Fortunately a couple of hours later i found the cat trapped down a hole a few streets away, so i didn't need to use the advertising or reward money offered by my policy. Just knowing it is there and can be used in this instance is very good and the staff were extremely friendly. Reviewed on: 22nd August 2016
Chris Pike's avatar
Chris Pike

Don't get fooled by the fantastic price when you first take out policy. Started out at £19.00 pm, now paying £64.00 pm.

3
My husky suffers with Rhinitus, it's an on going thing requiring steroids and antibiotics maybe twice a year. If I try to change companies, I will not be covered for this as it is pre existing illness. Only way is to take a policy with another company, but when we need the steroids and antibiotics, get vet to write prescription and buy online. Reviewed on: 26th November 2015
Lynne Hicks's avatar
Lynne Hicks

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