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Holidaysafe : Travel Insurance reviews

4.89
Based on 1,585 reviews, last reviewed 11th Oct 2024
86% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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90%
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9%
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Latest highest rating:

5

Holidaysafe travel insurance, don't leave without it. When my wife's sister was taken into hospital four days before my wife and I were to fly out on a three week holiday we cancelled the holiday immediat... Read more Reviewed on: 11th October 2024
Brian D's avatar
Brian D

Latest lowest rating:

1

Don't buy insurance if you have AF I had paid for multi-trip insurance. I had told them about an existing medical condition - paroxysmal Atrial Fibrillation that I developed after the C... Read more Reviewed on: 21st August 2024
Bridget Carroll's avatar
Bridget Carroll

About this product

Our Holidaysafe Travel Insurance reviews can help you to find out what life as a Holidaysafe customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Holidaysafe Travel Insurance reviews (1585)

Review of the Holidaysafe, Travel Insurance:

Waiting on phone too long and a foreign agent

3
Waiting on phone too long and it was a foreigner so not confident in what they relay nor always understand. Need English speaking agents. I had to put him right on the policy an he agreed I was correct Reviewed on: 8th October 2024

Easy to buy.

5
Easy to buy. Cover criteria are fair Reviewed on: 20th September 2024

Change of details handled very quickly.

5
Change of details handled very quickly. Great value for money given competition on the market. Good coverage of the insurance. Reviewed on: 19th September 2024

Excellent service

4
Excellent customer service when contacting via phone call, all queries dealt with in efficient manner Reviewed on: 19th September 2024

So far so good, I've not had to claim on anything so...

4
So far so good, I've not had to claim on anything so I can't really comment on that side of things as of yet. I've had to call Holiday Safe in the past due to needing to ask questions due to disclosing health related information and I found that I got the help and information I needed efficiently and my policy was put together. The price of the insurance has gone up a lot this year but I understand that is the perhaps the case with all insurance, I haven't compared insurance prices so I can't really comment on that much. However, I have been a customer of Holidaysafe for a number of years now and I choose to go with them as I feel like getting the insurance with them is fairly simple. Also, I like that the policy I have seems to include cover on a lot of sports etc and the insurers are trusted by MSE who I trust as Consumer Champions, so that makes me feel I can trust them as a reputable provider. Reviewed on: 19th September 2024

Easy peasy

5
It was very easy to find what we needed and we felt it was value for money. Reviewed on: 19th September 2024

Had an issue

5
Had an issue after payment was taken but no documents were received, after a quick phone call staff were prompt at rectifying the mistake Reviewed on: 19th September 2024

Clear info and choice of packages

4
Clear info and choice of packages Reviewed on: 19th September 2024

Logical medical questionnaire and conditions other i...

4
Logical medical questionnaire and conditions other insurers won’t cover are covered at reasonable cost Reviewed on: 19th September 2024

First class support

5
Supported us through a minor disaster whilst on holiday in Jamaica. Kept in regular contact for the duration of a hospital stay and rebooked our return flight home several times when hurricane Beryl closed the airport. Settled our claim quickly and fairly. An extremely anxious time was dealt with very supportively Reviewed on: 19th September 2024

I find it very easy as I do it online and it asks fo...

5
I find it very easy as I do it online and it asks for exactly what it needs to know. I also find it good as it asks for what medication you take and then comes up with options for taking them, so you just have to click on the ailment. Reviewed on: 19th September 2024