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Marsden Building Society: Savings reviews

Name: Savings
Rating: 4.94 (3706 reviews)

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4.94

Based on 3,706 reviews, last reviewed 2nd Feb 2025

3% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

EXCELLENT SERVICE HAVE BEEN WITH THE MARSDEN FOR 54 YEARS, 2 MORTGAGES AND SAVINGS AND ISAS AND ATTENDED INFORMATIVE AGMS AND NOTED FOR THEIR EXCELLENT SERVICE AND STAF... Read more Reviewed on: 2nd February 2025

Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024

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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3706)

Review of the Marsden Building Society, Savings:

Couldn’t open an online account

I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Reviewed on: 16th August 2024

Customer Service

Brilliant staff, friendly and efficient and able to advise on products Reviewed on: 27th January 2025

Good staff advice

Excellant advice and service, good savings rates Reviewed on: 27th January 2025

All the staff at Colne branch are so helpful and kno...

All the staff at Colne branch are so helpful and knowledgeable about the products they sell Reviewed on: 27th January 2025

Personal Service

Whilst I need my day-to-day bank for general banking and paying bills - I love the personal touch you get with Marsden. I can call in, I know names and even call the branch. It's old school and I love it, always friendly and always personal! Reviewed on: 27th January 2025

A savings member

I like the fact you can go in the local branch to speak face to face with a member of staff. The staff are all very personable and pleasant which makes a huge I think. Reviewed on: 27th January 2025

Good range of products.

Good range of products. Always helpful staff Reviewed on: 27th January 2025

Great staff friendly and always willing to support.

Great staff friendly and always willing to support. Very knowledgeable about the service and what you need is always done Reviewed on: 27th January 2025

Great Customer Service

Great Customer Service, The staff are always lovely & helpful Reviewed on: 27th January 2025

Clear and precise information about available accoun...

Clear and precise information about available accounts available Reviewed on: 27th January 2025

Excellent service and helpful staff.

I have been with Marsden since I was in primary school and now am 42. Their service is always number one. Reviewed on: 27th January 2025

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