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Marsden Building Society: Savings reviews

4.94
Based on 3,706 reviews, last reviewed 2nd Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

EXCELLENT SERVICE HAVE BEEN WITH THE MARSDEN FOR 54 YEARS, 2 MORTGAGES AND SAVINGS AND ISAS AND ATTENDED INFORMATIVE AGMS AND NOTED FOR THEIR EXCELLENT SERVICE AND STAF... Read more Reviewed on: 2nd February 2025
HILARY B's avatar
HILARY B

Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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Anonym

About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3706)

Review of the Marsden Building Society, Savings:

Couldn’t open an online account

1
I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Reviewed on: 16th August 2024

Excellent friendly local Building Society with face...

5
Excellent friendly local Building Society with face to face personal service Reviewed on: 27th January 2025

A warm welcome from the friendly, efficient staff.

5
A warm welcome from the friendly, efficient staff. Our money is safe and growing at a steady but sure rate. Reviewed on: 27th January 2025

Very knowledgeable and friendly staff.

5
Very knowledgeable and friendly staff. Attend to our instructions quickly. Reviewed on: 27th January 2025

They keep me up to date with new rates for my saving...

5
They keep me up to date with new rates for my savings and the staff are always helpful and friendly. Reviewed on: 27th January 2025

Five stars

5
I find the service to be excellent and the rates of interest very good Reviewed on: 27th January 2025

Long term

5
Always helpful and the interest rates are good Reviewed on: 27th January 2025

Great products for all savers.

5
Great products, excellent understanding of customer's needs / expectations, and superb knowledge of all aspects of products available. Staff are always smart well mannered and respectful. Reviewed on: 27th January 2025

I went in the branch to ask about my daughters savin...

4
I went in the branch to ask about my daughters savings and the cashier was very helpful and gave me details for my daughters savings to ring Reviewed on: 27th January 2025

Helpful staff

5
Staff are always very helpful & take their time to explain things fully Reviewed on: 27th January 2025

Very helpful staff

4
Staff always helpful, plenty of time to answer questions and try to get the best product for you. Reviewed on: 27th January 2025

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