Marshmallow reviews

Marshmallow reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated
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On-line application and approval process
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Manage your account or policy via an app or website
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Fully digital service with no in-person branches
Review summary
People rate this company as Poor based on 321 product reviews
Latest positive rating
All good with Marshmallow insurance
All good with Marshmallow insurance

Latest negative rating
Do not use this insurance company.
Do not use this insurance company. You cannot speak to anyone, nobody replies on chat, they undervalue vehicles when there is a claim, they try... Do not use this insurance company. You cannot speak to anyone, nobody replies on chat, they undervalue vehicles when there is a claim, they try to write off vehicles before they are inspected, do not share relevant reports and do not refund money when they are required to. Should not be operating. Read more Read less

About Marshmallow
Marshmallow is a car insurance company based in the UK.
The founders started Marshmallow when they found out how unfair insurance prices are for people who move to the UK. The team developed their own technology and pricing models to cater to people new to the UK. Licences from all countries are covered and there are discounts based on all your driving experience - in any country.
Marshmallow provide insurance for cars and vans.
Marshmallow at a glance
Reviews for Marshmallow
Showing 11 of 321 company reviews
Do not use this insurance company.
Do not use this insurance company. You cannot speak to anyone, nobody replies on chat, they undervalue vehicles when there is a claim, they try... Do not use this insurance company. You cannot speak to anyone, nobody replies on chat, they undervalue vehicles when there is a claim, they try to write off vehicles before they are inspected, do not share relevant reports and do not refund money when they are required to. Should not be operating. Read more Read less
They double your insurance the sevond year
I had car insurance with Marshmallow for a year without any issues. When I decided to add a second car to my policy, things became... I had car insurance with Marshmallow for a year without any issues. When I decided to add a second car to my policy, things became very disappointing. Instead of offering a reasonable adjustment, they wanted to double my existing policy and then quoted me almost double the price compared to what other insurers offered for the second car. This was despite the fact that I had no incidents, no claims, and a clean record. I expected loyalty to be rewarded, not penalised with inflated prices. Other companies offered far more competitive rates. Overall, the experience left me frustrated and I wouldn’t recommend Marshmallow if you are looking for fair pricing, just run away from them! Read more Read less
Products from Marshmallow
Showing all products offered by Marshmallow
Car insurance
by MarshmallowMarshmallow provide car and van insurance policies. With Marshmallow, you can choose from four levels of cover: lightest, essential, original and plus. You can add extras for additional costs including...
Car insurance
by MarshmallowMarshmallow provide car and van insurance policies. With Marshmallow, you can choose from four levels of cover: lightest, essential, original and plus. You can add extras for additional costs including...
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