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Metro Bank: Instant Access Cash ISA reviews

Name: Instant Access Cash ISA
Rating: 4.78 (153 reviews)

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4.72

Based on 153 reviews, last reviewed 14th Mar 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Amazing customer service Professional services and and easy to open instant saver. Reviewed on: 6th April 2023

Latest lowest rating:

1

Worst experience with transfer ISA to metro bank Worst experience in transfer ISA since they failed to transfer to metro isa for 50 days and money already deducted at source and account got deleted. ... Read more Reviewed on: 14th March 2024

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About this product

Metro Bank ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Metro Bank is really like. Oh, and if you have experience using a Metro Bank ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Metro Bank Instant Access Cash ISA reviews (153)

Review of the Metro Bank, Instant Access Cash ISA:

Lack of knowledge!

I asked for my certificate of interest on my ISA multiple times and till now still have not received. So I gave up and they messed up my accounts misserabally. Reviewed on: 25th February 2022

Worst experience with transfer ISA to metro bank

Worst experience in transfer ISA since they failed to transfer to metro isa for 50 days and money already deducted at source and account got deleted. Basically they are the jokers in banking space. They dont have online transfer facility between banks and accept only cheque from source bank when you fill out transfer form. But never write a letter or confirmation even after cut off of 15 days. Reviewed on: 14th March 2024

AVOID, SAVE YOUR SANITY!

Not instant access, you have to call them to do anything with the ISA. Therefore, it's not instant access. Poor customer service, old fashioned processes and a rubbish app. Reviewed on: 9th February 2024

Amazing customer service

Professional services and and easy to open instant saver. Reviewed on: 6th April 2023

A friend in need

Always available when needed Fastest service delivery Extremely customer-friendly Reviewed on: 6th April 2023

Great bank

Great service so friendly and helpful and always open not like other banks Reviewed on: 5th April 2023

Excellent customer service

An excellent account. The debit card has been issued on the spot, quite efficient. Reviewed on: 5th April 2023

High Street Banking

It’s so nice to actually have branches to go into when you need that personal service. Great bank, great service. Reviewed on: 4th April 2023

Smooth Banking Services

Metro bank offers quality and top -tier banking services as well as a great & superb customer care services Reviewed on: 4th April 2023

Metro Bank

Good customer service in store if you need help with anything when ringing up Metro Bank by phone you get put through to someone straight away which is excellent. Reviewed on: 4th April 2023

Excellent

Really pleased with the ease I can access my account, transfer and withdraw money online with on fuss. When I have been onto the bank the staff have always been very helpful Reviewed on: 4th April 2023

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