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Moneyfarm: General Investment Account reviews

4.83
Based on 1,933 reviews, last reviewed 1st Apr 2025
8300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

My cash Isa. Organising my cash Isa through Moneyfarm was easy, and straight forward…..result! Reviewed on: 1st April 2025
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Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P

About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (1933)

Review of the Moneyfarm, General Investment Account:

Outstanding customer service

5
I’m new to managed funds and the level of customer service I received from moneyfarm was outstanding. From personalised calls with no time limit discussing my financial goals to quick and easy email correspondence regarding questions and deposits, every interaction with Moneyfarm leaves me feeling assured and satisfied that my investment is in the best possible hands. Reviewed on: 27th February 2021

My cash Isa.

5
Organising my cash Isa through Moneyfarm was easy, and straight forward…..result! Reviewed on: 1st April 2025

My cash Isa.

5
Organising my cash Isa through Moneyfarm was easy, and straight forward…..result! Reviewed on: 1st April 2025

Great app.

5
Great app. Able to talk to great humans on Phone lines(brilliant). You are never left frustrated or alone Reviewed on: 28th March 2025

Newsletters

5
I have not had reason to contact anyone so far, but I appreciate the newsletters and discussions - interesting. I also appreciate the financial updates. Reviewed on: 27th March 2025

They make investing easy

5
They make investing easy and I feel more confident about investing thanks to them Reviewed on: 27th March 2025

An easy to use app or website, help available on the...

5
An easy to use app or website, help available on the end of the line, reasonable fees and good performance from funds Reviewed on: 25th March 2025

Good communication.

4
Good communication. Overall given the state of the markets, not helped by poor political planning and decision, the accounts while struggling at times have weathered sufficiently to assist the tax man. Reviewed on: 25th March 2025

Great overall investing app

5
Solid user experience on the app and very good support Reviewed on: 25th March 2025

Excellent customer service.

4
Excellent customer service. Currently based outside the UK - the team followed up prompted with a few questions and issues that I had Reviewed on: 25th March 2025

Very good so far maybe security could be better but...

4
Very good so far maybe security could be better but generally so far a good experience Reviewed on: 25th March 2025

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