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Moneyfarm: General Investment Account reviews

4.83
Based on 1,934 reviews, last reviewed 1st Apr 2025
8400% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Always excellent service Always excellent service whether online or by phone. Reviewed on: 1st April 2025
Peter M's avatar
Peter M

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P

About this product

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Moneyfarm General Investment Account reviews (1934)

Smooth process

5
Smooth process, good communication Reviewed on: 24th March 2025

Great communication and explanation throught.

5
Great communication and explanation throught. Always happy to discuss your investment Reviewed on: 24th March 2025

This is very new to me, only in for a few days.

5
This is very new to me, only in for a few days, however so far so very good. when I have needed help it's been available to me. I am feeling very excited about this new experence. Reviewed on: 24th March 2025

All queries resolved easily and quickly

5
All queries resolved easily and quickly Reviewed on: 24th March 2025

Make the complex simple.

5
Make the complex simple. Very easy to deal with. Reviewed on: 24th March 2025

Moneyfarm makes me money

4
I have been experiencing delays in getting feedback from staff in terms of my Moneyfarm investments however hope to get this resolved during call back arranged for this week. With that being said Moneyfarm have kept my savings safe & secure & making money for me, overall I'm a happy customer. Reviewed on: 24th March 2025

Good customer service

5
Easy to use and contact customer service for assistance and investment opportunities Reviewed on: 24th March 2025

Fantastic help from Customer Service

5
Customer service were very clear and helpful proving me with answers to my questions, I am a new Investor with Moneyfarm, clear information makes me feel comfortable as a first time user of your website. Thank you Moneyfarm Reviewed on: 24th March 2025

Happy customer for many years

5
I've been with Moneyfarm for several years and have never been disappointed. They are always responsive and supportive when needed. Their app is well designed and lets me interact with their services efficiently. And their media output, such as their regular YouTube updates, gives me confidence in their strategy. The only thing I'd be keen on is seeing greater returns on my investments, but that's not entirely within their control. Reviewed on: 24th March 2025

Good experience overall...

4
Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

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