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Moneyfarm: General investment account reviews

Name: General investment account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

49% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

With the Moneyfarm general investment account (GIA), there are no caps on the amount you can invest.

Choose a managed GIA if you want to be guided through the portfolio creation process and have experts manage your investments for you. A DIY GIA is best if you want to choose your own investments and self-manage your portfolio.

Moneyfarm general investment account reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a review and share your experience.

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Moneyfarm General investment account reviews (2083)

Good platform for investment in an ISA

Nothing to add - except they performed as expected, their charges arent ridiculous and their updates are useful Reviewed on: 9th April 2026

Easy way to invest

Easy way to invest and feel like you are being productive. Reviewed on: 9th April 2026

Moneyfarm's Investment Advisor gave me good advice.

Moneyfarm's Investment Advisor gave me good advice. The website investment process was clear and easy to follow. Reviewed on: 9th April 2026

Excellent service from a trustworthy company.

Excellent service from a trustworthy company. Reviewed on: 9th April 2026

I've had a general investment account with Moneyfarm...

I've had a general investment account with Moneyfarm for several years and been very happy with the results. I've also taken out other products with them, to diversify what they provide for me. Their platform and services have been very accessible, and the app in particular is easy to use and makes managing my account straightforward. Reviewed on: 9th April 2026

Very good customer service.

Very good customer service. Always reply to queries promptly. Reviewed on: 9th April 2026

Moneyfarm put a human face to online investing

Moneyfarm put a human face to online investing, communicate regularly and effectively and make their customers feel valued. Reviewed on: 9th April 2026

Moneyfarm General Investment Account

Moneyfarm General Investment Account Reviewed on: 9th April 2026

Good start up

Provide products with Good Investment performance and responsive customer service Reviewed on: 9th April 2026

Strongly recommend! - they offer a brilliant service

Important, timely updates, especially during periods of uncertainty and global disruptions. Very prompt in responding to queries and MF officers keep a close watch on the investments, taking away a lot of stress and responsibility from a client's shoulders. Everyone wants to be a responsible investor but it is not possible to be one when you lack expertise and that's where Moneyfarm steps in - effectively and at scale. A friend recommended them 4 years ago and I have never looked back. Reviewed on: 9th April 2026

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