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Moneyfarm reviews

MoneyFarm logo
Rated Excellent • 4.89/5

Moneyfarm reviews

Verified business Last reviewed within 7 days
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  • Award winning organisation
    Award winning organisation
  • Offers video or telephone appointments
    Offers video or telephone appointments
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 4,611 product reviews

Average score of 4.89/5
5 star
89%
4 star
10%
3 star
1%
2 star
0%
1 star
0%
Reviews for Moneyfarm have trended negatively over the past 90 days

Moneyfarm’s app and platform are widely praised for being easy to use, clear, and informative, making investing straightforward even for beginners. The personal touch from advisors and regular, helpful communication really stands out. While investment returns are generally good and fees reasonable, a few mention slow email replies and occasional transfer hiccups.

Positive themes

  • Moneyfarm’s app is easy to use and makes managing investments a breeze.
  • Customer service at Moneyfarm is friendly and always ready to help with clear advice.
  • Moneyfarm offers good investment returns with reasonable fees and solid performance.

Negative themes

  • Some found Moneyfarm’s email replies slow and wished for quicker responses.
  • A few users experienced issues transferring money into Moneyfarm accounts.
  • Some General Investment Account holders reported negative returns over a couple of years.
Summarised by AI
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About Moneyfarm

Moneyfarm is an online investing platform offering personalised investment solutions.

The company was founded in 2011 and has offices in London, Milan and Cagliari.

Moneyfarm provide a range of services including ISAs, pensions and general investment accounts utilising a blend of technology and human expertise. Moneyfarm's aim is to simplify investment management through tailored financial advice and portfolio management.

Moneyfarm at a glance

Contact details

Phone
0800 433 4574
Email
[email protected]
Social media

Reviews for Moneyfarm

Showing 11 of 4611 company reviews • Last reviewed within 7 days

Patient, knowledgeable and available.

Stocks and Shares ISA • 23rd April 2026

Patient, knowledgeable and available. As a first time investor I was wary of being over sold, I found Moneyfarm appreciative of my inexperience and structured... Patient, knowledgeable and available. As a first time investor I was wary of being over sold, I found Moneyfarm appreciative of my inexperience and structured their information to my lack of knowledge and experience. Read more Read less

{"display":"mark clarke","full_name":"mark clarke","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1542245.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy and informative transfer to a MoneyFarm cash ISA

Cash ISA • 23rd April 2026

I transferred an existing ISA to MoneyFarm which took a few days to process naturally, however they kept me informed of how the process was progressing.

{"display":"GM","full_name":"GM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
GM
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    They provide and excellent service.

    They provide and excellent service.

    {"display":"Jenny H","full_name":"Jenny H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I have had an entirely positive experience with Mone...

    I have had an entirely positive experience with Moneyfarm and would highly recommend them

    {"display":"Richard L","full_name":"Richard L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Best wealth app

    Easy app. Great returns on investment.

    {"display":"AJ","full_name":"AJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    User friendly app and good customer service

    Easy to use the app but nice to know there are experts there to help if you need them

    {"display":"Carl T","full_name":"Carl T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Managed investment products have a good RoI, respond...

    Managed investment products have a good RoI, respond quickly to requests.

    {"display":"LAM","full_name":"LAM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use app & website, transparent costs and ver...

    Easy to use app & website, transparent costs and very friendly staff when you call up for help.

    {"display":"Jon","full_name":"Jon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    GREAT RETURNS

    Consistent returns over the 18 months I've been using it. Love the articles they put out too keeping up to date on recent economics

    {"display":"Alex Oliver","full_name":"Alex Oliver","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1527237.png"}}'s avatar
  • 5/5

    Never had a problem with money farm, straight forwar...

    Never had a problem with money farm, straight forward to use, results great, fees reasonable

    {"display":"Andy","full_name":"Andy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent customer service help at hand when needed...

    Excellent customer service help at hand when needed although they can’t advise on investment but they guide you positively

    {"display":"Hassan ","full_name":"Hassan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Hassan 20th April 2026

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