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Prudential reviews

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Rated Poor 2.39/5

Prudential reviews

Unverified business

Review summary

People rate this company as Poor based on 68 product reviews

Average score of 2.39/5
5 star
38%
4 star
4%
3 star
6%
2 star
0%
1 star
52%
Reviews for Prudential have trended negatively over the past 90 days

Latest positive rating

5/5

Gave value for money for travel insurance , had a qu...

Gave value for money for travel insurance , had a query they were helpful and gave me good information.I had some questions that other providers... Gave value for money for travel insurance , had a query they were helpful and gave me good information.I had some questions that other providers didn't answer but this company gave me the answers. The adviser was pleasant abd helpful. Read more Read less

{"display":"celine r","full_name":"celine r","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1056800.png"}}'s avatar
Travel Insurance
celine r 11th October 2024

Latest negative rating

1/5

stay away from these absolute thieves

These absolute con artists had. Precise instructions in a will on who they had to pay so there's absolutely no reason why still after a... These absolute con artists had. Precise instructions in a will on who they had to pay so there's absolutely no reason why still after a year they keep saying there still trying to work out who the benefactors are when it's clearly stated who they were and it seams this is the normal with this company they just make dealing with the death of one of your parents a million times harder then it already is dragging it on let people have closure it's like they really don't care. Takes 28 days for a response from them if you even get one. But as I was told if someone misses a payment there's a letter sent within 3 day and alot of effort get your payment from you. But not when it comes to paying out take my advice if you already have my in this company get it out and with someone else now before your never see it again Read more Read less

{"display":"Mr g","full_name":"Mr g","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072672.png"}}'s avatar
Pension
Mr g 24th November 2024

About Prudential

Prudential are a leading savings and investments business, caring for customers for over 170 years. Prudential uses long-term thinking to create long-term value.

Are you looking for the perfect place to fulfil your savings and investment needs? Our Prudential reviews can help you decide if they're the right choice for you.

If you’re considering one of many services Prudential has to offer, check out our reviews first. Find out how satisfied customers have been so far. Learn more about the benefits of being a Prudential member. All of this and more can be found in our Prudential reviews.

Smart Money People is the place for Prudential reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Prudential at a glance

Reviews for Prudential

Showing 11 of 68 company reviews

stay away from these absolute thieves

Pension 24th November 2024

These absolute con artists had. Precise instructions in a will on who they had to pay so there's absolutely no reason why still after a... These absolute con artists had. Precise instructions in a will on who they had to pay so there's absolutely no reason why still after a year they keep saying there still trying to work out who the benefactors are when it's clearly stated who they were and it seams this is the normal with this company they just make dealing with the death of one of your parents a million times harder then it already is dragging it on let people have closure it's like they really don't care. Takes 28 days for a response from them if you even get one. But as I was told if someone misses a payment there's a letter sent within 3 day and alot of effort get your payment from you. But not when it comes to paying out take my advice if you already have my in this company get it out and with someone else now before your never see it again Read more Read less

Rated Terrible 1/5
Read more product reviews

Never use Prudential.

Pension 4th November 2024

My husband has been trying to get his pension for 11 months.. dreadful customer service. Never use them.

Rated Terrible 1/5
Read more product reviews
  • 5/5

    Gave value for money for travel insurance , had a qu...

    Gave value for money for travel insurance , had a query they were helpful and gave me good information.I had some questions that other providers... Gave value for money for travel insurance , had a query they were helpful and gave me good information.I had some questions that other providers didn't answer but this company gave me the answers. The adviser was pleasant abd helpful. Read more Read less

    {"display":"celine r","full_name":"celine r","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1056800.png"}}'s avatar
    Travel Insurance
    celine r 11th October 2024
  • 1/5

    PRUDENTIAL PENSIONS THEY DO NOT PAY OUT

    I HAVE 2 PENSIONS WITH PRUDENTIAL THE FIRST WAS DUE TO PAY MY ANNUITY ON 1ST JULY,2023 AND THE SECOND ON 1ST JANUARY,2024, I AM... I HAVE 2 PENSIONS WITH PRUDENTIAL THE FIRST WAS DUE TO PAY MY ANNUITY ON 1ST JULY,2023 AND THE SECOND ON 1ST JANUARY,2024, I AM STILL WAITING FOR BOTH OF THESE POLICIES TO BE SORTED AND PAID OUT, PRUDENTIAL JUST NEVER GET THE MATTER SORTED ALWAYS ANOTHER EXCUSE FOR DELAYING PAYING, LONG DELAYS BETWEEN RESPONSES JUST DRAGGING OUT THE PAIN FOR MYSELF STRUGGLING TO SURVIVE ON NO MONEY, PRUDENTIAL EVEN IGNORE THE ONBUDSMANS RULING THAT THEY HAD TO PAY ME WITHIN 30 DAYS. I AM AT MY WITTS END WORRYING HOW I WILL SURVIVE OVER THE WINTER WITHOUT ANY INCOME. ANY SUGESTIONS WILL BE GRATEFULLY RECEIVED, I GET MY STATE PENSION ON 6TH MARCH 2025 SO IF I CAN SURVIVE TILL THEN I SHOULD BE O.K. IT JUST THE WINTER TO GET THROUGH. Read more Read less

    {"display":"DAVID PRATT","full_name":"DAVID PRATT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    DAVID PRATT 29th September 2024
  • 1/5

    NEVER EVER BUY PRUDENTIAL HOME INSURANCE!!!

    THEY REQUIRED ME TO REMOVE TREE DEBRIS FROM MY ROOF-I SPENT MORE THAN $3200 to do so and to prevent cancellation of policy-instead because policy... THEY REQUIRED ME TO REMOVE TREE DEBRIS FROM MY ROOF-I SPENT MORE THAN $3200 to do so and to prevent cancellation of policy-instead because policy written in my husband's name they cancelled anyway!All of my neighbors have tree debris on their roof since I live in a natural district and none of their companies required this-so sorry I did not immediately cancel when they demanded this Read more Read less

    {"display":"Annette L","full_name":"Annette L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1056566.png"}}'s avatar
    Home Insurance
    Annette L 5th September 2024
  • 5/5

    Good value for money and good coverage.

    Good value for money and good coverage.

    {"display":"Peter G","full_name":"Peter G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1056265.png"}}'s avatar
    Travel Insurance
    Peter G 4th September 2024
  • 5/5

    Prudential has been around for years and are very ex...

    Prudential has been around for years and are very experienced.

  • 5/5

    I have had a works pension with them for 10 years no...

    I have had a works pension with them for 10 years now and always found them to be helpful when I have had questions needing... I have had a works pension with them for 10 years now and always found them to be helpful when I have had questions needing answers. Their customer service is first class and they action everything right away. They keep me informed on changes etc and overall I’m extremely happy being with them. I receive a statement every year to show how they are performing etc. I feel valued as a customer and would highly recommend the company. Read more Read less

    {"display":"Elizabeth","full_name":"Elizabeth","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Annuity
    Elizabeth 24th August 2024
  • 5/5

    Great customer service and knowledgeable advice give...

    Great customer service and knowledgeable advice given combined with great rates

    {"display":"Tony santilli","full_name":"Tony santilli","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pension
    Tony santilli 23rd August 2024
  • 5/5

    Consistent growth easy to access bond

    Consistent growth easy to access cautious bond

    {"display":"Carol W","full_name":"Carol W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bond
    Carol W 15th March 2024
  • 1/5

    PRUDENTIAL ARE PENSION CON MEN DISGUSTING COMPANY

    having paid my pension for 38 years i was due to be paid both lump sum and annuity on 1st July,2023, sill waiting for a... having paid my pension for 38 years i was due to be paid both lump sum and annuity on 1st July,2023, sill waiting for a single penny, excuses are invented and nothing ever gets sorted 3 complaints have had the final ruling and been upheld in my favour but still no money it seems technical problems ensue. I do not know what to do next Prudential do not care at all about there pensioners just there own profits. I ASSUME ONCE I HAVE DIED OF STARVATION THEY WILL HOPE TO KEEP THE MONEY FOR THEMSELVES AND HAVE A PARTY ON MY GRAVE. DISGUSTING SERVICE IF YOU CAN CALL IT SERVICE. FRAUDSTERS Read more Read less

    {"display":"David Pratt","full_name":"David Pratt","avatar":{"url":"\/assets\/uploads\/avatars\/users\/799973.png"}}'s avatar
    Pension
    David Pratt 17th February 2024

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