Prudential: Pension reviews

2.53
Based on 17 reviews, last reviewed 5th May 2023
200% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
4 star
See only 4 star reviews
0%
See only 3 star reviews
6%
2 star
See only 2 star reviews
0%
See only 1 star reviews
59%

Latest highest rating:

5

Good company I have a advisor at the Pru so cannot comment on customer services, but I have had a pension with them since 1988 and have just started to draw on my ... Read more Reviewed on: 18th March 2023
Marion's avatar
Marion

Latest lowest rating:

1

Terrible! My pension pot is invested in a very opaque product, the terms and conditions of which I find completely baffling. Customer service has been just ap... Read more Reviewed on: 5th May 2023
Stuart's avatar
Stuart

About the Pension

The Prudential pension reviews on the Smart Money People website are written by people like you. Finding a pension company that you can trust and rely on is a must for most people. Take a look through our reviews to find out if Prudential is the right company for you. For many of us, our pension is a crucial part of our financial future. Selecting the right provider therefore is important, and comparing plans, and looking at details like contribution limits, annual fees, and how your account is managed, can all help you make the right choice. Hearing other peoples’ experiences can also be really useful. Our Prudential pension reviews cover a range of pension products and services, so you can find the ones most relevant to you. If you hold a pension with Prudential, we'd love you to write an honest review here too! If you’re unsure what to write about, include things like how easy it was to understand, how helpful customer services have been, and how transparent the policy was. This information can all be really helpful to others doing their research on pension companies. Smart Money People is the UK’s largest financial services review site and we want to increase trust and transparency in the industry. Read or write a Prudential pension review below.

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Prudential Pension reviews (17)

Terrible!

1
My pension pot is invested in a very opaque product, the terms and conditions of which I find completely baffling. Customer service has been just appalling. Regularly have to chase for responses to queries raised on the online messaging system. When responses are received I generally find them totally incomprehensible. Reviewed on: 5th May 2023
Stuart's avatar
Stuart

Good company

5
I have a advisor at the Pru so cannot comment on customer services, but I have had a pension with them since 1988 and have just started to draw on my pension and haven’t had a problem getting money out of them or asking them to put the amount up Reviewed on: 18th March 2023
Marion's avatar
Marion

Clear and transparent information

5
I make AVC payments into my local government pension scheme via Prudential and have found the service to be very good and all communications to be clear and straightforward Reviewed on: 9th March 2023
PMW44's avatar
PMW44

Workplace pension via Pru

1
The company I worked for set us all up on a workplace pension fund. They used Pru for several years and I left the company after 6 years. With approx 34k in the pension, when I left, I put my final salary etc into the pension to avoid a big tax hit. In the 3 years since I have left, it has actually hit a -2% value. Despite allegedly having the finest of minds actively looking after my investment. Their words. Which is swiftly followed by the "funds can go down as well as up when investing". Yet my personal investments, which I did with an online, zero hassle, minimum fee app (Nutmeg), Has shown a consistent 10% growth in the same timeframe. So those fine allegedly human minds at Pru, might want to borrow some pointers from Nutmegs Ai, that or quit robbing me with your stupidly high monthly fees and garbage customer support. I hit 55 this year and I will be taking the whole lot out of Prue the second I can. It will be more cost effective to take the tax hit and reinvest with a company that actually performs. Reviewed on: 9th March 2023

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