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My Community Bank : Savings reviews

Name: Savings
Rating: 4.86 (1400 reviews)

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4.87

Based on 1,400 reviews, last reviewed 5th Jun 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

11%

Latest highest rating:

5

Easy to open savings account and competitive rates. Easy to open savings account and competitive rates. Reviewed on: 5th June 2024

Latest lowest rating:

1

BEWARE do not use - i'm having trouble getting my matured funds back Had a one year bond which matured 5 days ago. Now having trouble getting my funds back. My Community Bank will not respond to emails and it's impossib... Read more Reviewed on: 17th July 2023

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About this product

My Community Bank aren't currently accepting new applications for savings accounts.

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My Community Bank Savings reviews (1400)

Communication

Not great on answering customer enquiry Reviewed on: 3rd March 2022

The bank from hell ignore my plea for help

Help! My community bank ignored my instructions to move money from a maturing account. I opened a complaint back on 28th October - but after a month they haven't even tried to help me. It's now 26th November and they still haven't bothered to even try to put things right. They have some of my money - but just ignore me and I simply do not know what to do. I'm very worried. What should I do? This is the promise they didn't keep on 28 October: We are sorry that you feel you have cause to complain to us. We are writing to acknowledge receipt of your complaint on 27/10/2021 We will review the issue and the allocated first line complaints handler will aim to make initial contact with you within 14 days Reviewed on: 26th November 2021

Great service both to customers and community

I chose to bank with My Community Bank because of the service they offer to local communities and also because they manage to combine this with good savings rates. I wanted my money to be used for a good cause while I have no immediate use for it. Reviewed on: 30th August 2021

Great bank, great service and better interest than other banks

Customer service so easy and very friendly. Get the job done as they say, quick and easy. Thoroughly recommend Reviewed on: 19th August 2021

Excellent Service

Quick and easy account opening process Excellent service Reviewed on: 17th August 2021

Excellent Bank

A very friendly community bank. They are simple to use and give competitive rates for savers - as well as competitive rates for borrowers. Truly community orientated, run for the people. Very highly recommended. Reviewed on: 16th August 2021

Mutual benefit to savers and borrowers

I know my savings will be used to help others but with no loss of capital to me when I choose to withdraw my money. Reviewed on: 13th August 2021

Savings Bonds

The savings bonds available not only offered one of the highest interest rates on the market, but provided with a lot of flexibility on the amount of investment and life term of the bonds. It makes the products on offer more accessible to those only able save small amounts of money and still achieve rates that are normal only accessible by investing larger funds. Reviewed on: 13th August 2021

Prompt response

Fully resolved my worries about 85k insurance by providing written conf Reviewed on: 13th August 2021

Excellent Customer Service

I telephoned as had a few hitches setting up my Savings account. I was talked through what to do by a lovely lady. She also followed up afterwards to check everything was ok. Faultless. Reviewed on: 13th August 2021

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