Newcastle Building Society The Newcastle Big Home Saver Reviews

Great telephone service

I was locked out of my online account (apparently because it had become inactive...I hadn't logged in for a while). But calling them up this morning proved to be very easy. No wait time and very friendly service!

MikeLevel 3

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This was a great product...

Logged in the other night to find that this account is no more. Instead of a good interest rate product, I've been moved to a sub <1% savings account. Not great. Looking for somewhere else to move my money too now!

MikeLevel 3

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Great face to face customer service

I was informed that Newcastle Building Society would no longer be accepting standing orders, so I tried to set-up a different instruction. Unfortunately something went wrong and a subsequent payment I made to them was rejected. However, when I went...

I was informed that Newcastle Building Society would no longer be accepting standing orders, so I tried to set-up a different instruction. Unfortunately something went wrong and a subsequent payment I made to them was rejected. However, when I went into the Linthorpe Road branch, J Roberts was very helpful and dealt with my query quickly...still not sure why the payment was rejected though!

MikeLevel 3

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Good interest rate and friendly telephone staff

I opened an account with them because the rate they were offering was one of the best around. Forgot my password a few times, and locked my account...but staff on the phone were really helpful! Recommended

MikeLevel 3

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