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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.82 (10377 reviews)

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4.83

Based on 10,377 reviews, last reviewed 13th Aug 2025

6200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

4

Somewhat difficult to contact. Somewhat difficult to contact. everything tends to be via their portal, sometimes customer just want to talk to another person Reviewed on: 13th August 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

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One Call Insurance Insurance Broker reviews (10377)

10 years of excellent service

I’ve used One Call for my car insurance for 10 years, they always find competitive quotes and add extras to the policy which I would otherwise have to pay for. Their customer service team are always very friendly and do their utmost to help. Reviewed on: 18th September 2020

First rate service

Hassle free and low cost premiums Reviewed on: 18th September 2020

Good customer service

Understanding, reliable and quick response Reviewed on: 18th September 2020

Home insurance cover, not quite right

Had home and Two car insurance with one call insurance, when needed the legal cover, I didn’t get it. Reviewed on: 18th September 2020

So helpful whatever the issue.

My queries were dealt with quickly and very easily through the customer portal, within minutes my car insurance changes took effect, no put “on hold” for hours listening to awful music. Reviewed on: 18th September 2020

Does what it says on the tin

My previous insurer suddenly put my premium by quite a large amount so looking around for alternatives I came across One Call. Spoke to them, received a quote and after a friendly and knowledgable chat with an advisor took up the offer. I have never regretted it. Reviewed on: 18th September 2020

Good deals.. hassle free

Now insuring my bike and car with one call.. not had to make any claims but they have provided the best quotes and are easy to speak to. Reviewed on: 18th September 2020

Poor customer service

Can't change vehicle details on my present car Reviewed on: 18th September 2020

Superb

I had an accident and was quite concerned about sorting it out. I needn’t have been, it really did take just one call! Everything was organised for me and everyone was especially kind and took time to explain things. I really felt like I was being looked after. Couldn’t be more impressed. Thank you One Call ! Reviewed on: 18th September 2020

Good

Good insurance company. Covers everything I need. Reviewed on: 18th September 2020

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