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One Call Insurance: Insurance Broker reviews

View other One Call Insurance products
4.83
Based on 10,376 reviews, last reviewed 11th Aug 2025
6200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The company is very easy to deal with and they are n... The company is very easy to deal with and they are not a faceless company even get a courtesy call. Reviewed on: 11th August 2025
colin p's avatar
colin p

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
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Paul W
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About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

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One Call Insurance Insurance Broker reviews (10376)

One Call is the Best Call

5
Over the two years I have been with One call, I have had two call outs. Both experiences were made much easier by One Call's swift friendly service, on one occasion our car had to be towed to a garage. The Tow Truck driver was really friendly and helpful. The Administration team operate professionally and quickly, which really helped. Reviewed on: 25th August 2020
Mary Spillane's avatar
Mary Spillane

Really helpful and understanding

5
Always helpful when needed and always well managed Reviewed on: 25th August 2020
Anthony 's avatar
Anthony

Easy access to documents. Friendly staff always willing to help when you contact them

5
I always find changing/renewing insurance to be a pain but One Call made the whole process completely painless. I cannot comment on their efficiency regarding claims as - touch wood - I haven't need to use this service yet!! Reviewed on: 25th August 2020
Joanne's avatar
Joanne

Help is literally One Call away

5
Great customer service and transparency, I have peace of mind that I’m covered in the event of something bad happening. Thanks One Call! Reviewed on: 25th August 2020
Jamestay 's avatar
Jamestay

Brilliant

5
I’ve had no issues at all using this company they’re easy to deal with. Would definitely recommend Reviewed on: 25th August 2020
Felicity Huxtable's avatar
Felicity Huxtable

Not interested in household claims

2
I have had a roof leak and they put me on to Integra Insurance who say that if not storm damage I must find a roofer to get it done and I must pay. They will pay fir redecoration internally. I have waited over three months for roofers to find the cause and then not turn up to do the job and feel insurance company should have instructed a roofer to do the work. Still waiting for a roofer who has said he will come at the end if this week in the meantime, the rain is still coming through, Reviewed on: 25th August 2020
Marian Carey's avatar
Marian Carey

Great service

5
Easy to use great value and service Reviewed on: 25th August 2020
Jan's avatar
Jan

Found the one call insurance broker works wel for me

4
they find the best offer on insurance, they have supported me with my insurance needs Reviewed on: 25th August 2020
Dave's avatar
Dave

Only had to call a few times - when I did they got it sorted

4
I've only ever had to call 'em a few times, and always been easy to get straight through to relevant teams. When I have needed them for whatever reason, its been sorted quickly and painlessly..and in a few times when complaining about premium increases (before they started doing the 3 year price freeze), they even got me on cheaper deals :) Reviewed on: 25th August 2020
Jamie Long's avatar
Jamie Long

First class service

5
Competitive quote and very efficient client service team. Reviewed on: 25th August 2020
chris's avatar
chris

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