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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (18274 reviews)

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4.85

Based on 18,274 reviews, last reviewed 17th Sep 2025

81000% increase in 5 star reviews

in the past 90 days

2000% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The complete package Easy to use and understand. Value for money Reviewed on: 17th September 2025

Latest lowest rating:

1

Shocking treatment and left thousands in debt In July 2025, one of One Call’s customers crashed into my legally parked car in Portsmouth. From the start, the experience has been nothing short of s... Read more Reviewed on: 30th August 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (18274)

The complete package

Easy to use and understand. Value for money Reviewed on: 17th September 2025

I had a query about my NCD.

I had a query about my NCD. It appears that my UAE policy is not reciprocated in the UK. GB3 was polite and helpful Reviewed on: 17th September 2025

Customer Service

TJ2 was very helpful and sorted out ,my issue swiftly Reviewed on: 17th September 2025

Great and caring

It was great, I’ll describe be coming back once I have another car. Reviewed on: 17th September 2025

Chat hang ups

Only having one access to contact via chat means trusting that someone will be on the chat after being hung up several times is difficult...its a deal breaker for some. Value is offered, but it takes time to set it up, refund and that's before you need to make any claims. In the old days, acknowledging details between an old and new insurer was done directly by the broker, and quickly. Reviewed on: 17th September 2025

Good online service today from Jack

Good online service today from Jack JT3 ... reference a change of car on one of our policies. Not straightforward, as the new car was an unlisted niche product ... but we got there in the end! Reviewed on: 17th September 2025

Query answered rapidly

My query was answered immediately and clearly by J01 Reviewed on: 17th September 2025

Lewis gad a very good grasp of my very complicated r...

Lewis gad a very good grasp of my very complicated request and dealt with it very efficiently Reviewed on: 17th September 2025

Online Chat used to clarify Breakdown services.

Online Chat used to clarify Breakdown services. Chat Agent (TI2) quickly identified issue and was able to offer an acceptable resolution. Reviewed on: 17th September 2025

The agent Ld7 was very efficient and dealt with my...

The agent Ld7 was very efficient and dealt with my messages promptly. Reviewed on: 17th September 2025

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