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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (31351 reviews)

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4.80

Based on 31,351 reviews, last reviewed 15th Oct 2026

16% decrease in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

One good service Great. Service. Good customer service too. Reviewed on: 15th October 2026

Latest lowest rating:

1

I found I was paying twice for my car insurance as i... I found I was paying twice for my car insurance as it had auto renewed. I contacted both companies and Sheila’s Wheels were happy to refund half my pa... Read more Reviewed on: 13th October 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31351)

One good service

Great. Service. Good customer service too. Reviewed on: 15th October 2026

One Call Insurance

I have used One Call insurance for several years now. They've always given me the best deal I can get. I have recommended them to Friends and Family. Reviewed on: 14th October 2026

I have not had cause to make a claim but up to now t...

I have not had cause to make a claim but up to now the customer service is very good Reviewed on: 14th October 2026

Good car insurance broker.

Good car insurance broker and have been using them for some years. A good online experience well organised and appear to be great value for money. Reviewed on: 14th October 2026

Best Insurer!

Best Insurer! Reward customer loyalty and offer competitive prices. Reviewed on: 13th October 2026

Insurance renewed

Recently renewed my insurance the call handler Joel was lovely, polite, knowledgeable and sorted everything quickly. Reviewed on: 13th October 2026

Quite slow and communication on line is difficult.

Quite slow and communication on line is difficult. Lots of meaningless updates that generally were of little help as they were often standard notes automatically produced. Often nothing had changed but the note was still sent out. Would have been helpful to have been able to talk on the phone. Reviewed on: 13th October 2026

Good broker

I have used One Call for over 10 years and always found them helpful and competitive. Reviewed on: 13th October 2026

I found I was paying twice for my car insurance as i...

I found I was paying twice for my car insurance as it had auto renewed. I contacted both companies and Sheila’s Wheels were happy to refund half my payment but one call were not at all helpful Reviewed on: 13th October 2026

Con Merchants

Home Insurance with accidental damage to home and contents cover. Never claimed in over 30 years. Tv was damaged, back and forth between broker and insurance company and took 8 weeks to finally tell me not covered by the policy. Cancelled my direct debit, now been told to pay £95 in exit fees or will get debt recovery team involved and to top it off had an email which states I now have 1 claim despite the fact no payout. Con merchants, "You should have read your policy small print" was the quote. Disgusting way to treat a loyal customer. Reviewed on: 12th October 2026

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