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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (18258 reviews)

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4.85

Based on 18,258 reviews, last reviewed 15th Sep 2025

80700% increase in 5 star reviews

in the past 90 days

2000% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Always willing to give best offer!! Always willing to much prices and my needs!! They have always did their best to offer the lowest monthly premium available!! Reviewed on: 15th September 2025

Latest lowest rating:

1

Shocking treatment and left thousands in debt In July 2025, one of One Call’s customers crashed into my legally parked car in Portsmouth. From the start, the experience has been nothing short of s... Read more Reviewed on: 30th August 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (18258)

A Neat Way of doing Business

A policy amendment using the online chat through the customer portal was quick and easy. Reviewed on: 10th September 2025

I purchased my policy with one call via a comparison...

I purchased my policy with one call via a comparison site. I then intended to call and clarify a few issues such as the amount of breakdown cover which was included in the policy. By the time I was able to contact one call, I had a phone call from a lovely lad (DK3) who went through all my options where I was able to upgrade my breakdown cover, the policy was less than the half price of my renewal, even when my original provider offered discount. I realise this is a hook but it was so good I was able to buy it for the year which is a massive saving. I have since got to change my car quite unexpectedly. They have customer portal system which I recommend is done on a laptop or computor, I do most of my online correspondence on my phone but I find the writing too small and the navigation is just so much easier. I suppose it depends on your phone though. the online agent was very helpful as my current issues are not easy so thank you TI2. I'm more than happy at present with this provider. Reviewed on: 10th September 2025

Tia was excellent.

Tia was extremely helpful when dealing with my request and showed understand my reasoning. First class service. Reviewed on: 10th September 2025

Contact difficulty

Not this experience necessarily, but I received a 'no reply' email and needed to get in touch quickly. A contact telephone number would have been helpful. Reviewed on: 10th September 2025

Car Insurance Renewal

Spoke with Mia MB9 and she was very professional and knowledgeable about what was required Reviewed on: 10th September 2025

FS7 was great!

FS7 was great! This review page requiring a certain number of characters before proceeding is very annoying! Reviewed on: 10th September 2025

CH5 provided a good service today.

CH5 provided a good service today. Happy customer Reviewed on: 10th September 2025

East, fast prompt service.

East, fast prompt service. Website and app is amazing Reviewed on: 8th September 2025

Good Customer Service support .... !

Paid online and didn't expected a follow up call from a most helpful lady on the phone whom proceeded to go through all the service's for my car that I had ticked. Double checking we'd not missed anything. In the current climate it was refreshing to have a good Customer Service follow-up. Reviewed on: 8th September 2025

Very easy to use. The

Very easy to use. Great value for money. Reviewed on: 7th September 2025

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