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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27871 reviews)

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4.79

Based on 27,871 reviews, last reviewed 4th Aug 2026

428000% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Car insurance It was just easy to do and hassle free.And very competitive. Clear and consise all the way through. I would highly recommend it was easy to do and I w... Read more Reviewed on: 4th August 2026

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27871)

No information on extra charges

They changed one piece of information on my policy and charged a £42.50 admin fee. They didn’t contact me before doing so just sent a cryptic email about a charge which didn’t include any information, I had to contact customer services to find out what was going on. Reviewed on: 1st August 2026

Very happy!

I’ve used One Call for several years to take care of my motor insurance; I check with comparison sites for a cheaper deal each year but none have matched the renewal price of One Call so they have provided good value for money. I had the misfortune to be involved in a no fault accident this year and my claim was dealt with efficiently and with good customer support. I all I have received great service for One Call and I’m very satisfied. Reviewed on: 1st August 2026

Great service

Just easy to deal with and you can actually speak to a human who knows what there doing Reviewed on: 1st August 2026

Straightforward applicantion and easy to complete.

Straightforward applicantion and easy to complete. Good Customer Service follow up Reviewed on: 31st July 2026

Easy to use app

When I have had issues with my car the process to get help is easy through the app. The people at the end of the phone are helpful and patient. Reviewed on: 31st July 2026

No fuss.

No fuss. Easy to use. Good value. Reviewed on: 30th July 2026

Always helpful...

Always helpful with anything I need to know. Reviewed on: 30th July 2026

Seemless experience

Seemless experience incorporating menu driven options which were easy to navigate Reviewed on: 30th July 2026

Professional and easy to deal with

I had to make an insurance claim. It was handled professionally with empathy and efficiently. I was kept informed of progress and everyone i spoke to was knowledgeable and helpful Reviewed on: 30th July 2026

New policy taken out with One Call.

New policy taken out with One Call. I was contacted as a follow up to ensure the policy fitted my needs. No hard sell for extras and explained everything fully. Reviewed on: 29th July 2026

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