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One Call Insurance reviews

One Call Insurance Logo
Rated Excellent • 4.86/5

One Call Insurance reviews

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Verified business
Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 42,450 product reviews

Average score of 4.86/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for One Call Insurance have trended negatively over the past 90 days

Latest positive rating

4/5

House move

When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get... When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper quote via comparison company and it was one protect subsidiary of one call which was cheaper then the half price of the initial quote. Customer service had no power to help and it took me 3 days to sort it.... Read more Read less

{"display":"Akbar","full_name":"Akbar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Insurance Broker
Akbar 31st October 2025

Latest negative rating

1/5

very disappointing service

I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also... I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in my plan for a burst pipe which I tried to claim but was told as the pip was not visible I was not entitled to this, I have no idea what I am paying for but I will be cancelling once my policy expires Read more Read less

{"display":"MAUREEN B","full_name":"MAUREEN B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
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About One Call Insurance

One Call Insurance is an insurance broker based in Doncaster.

Founded in 1995, they started out helping customers in South Yorkshire before expanding their services out UK-wide.

One Call Insurance help personal and commercial customers with a full range of policies. The personal insurance policies they provide include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance at a glance

Reviews for One Call Insurance

Showing 11 of 42450 company reviews • Last reviewed within 7 days

House move

Home Insurance Broker • 31st October 2025

When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get... When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper quote via comparison company and it was one protect subsidiary of one call which was cheaper then the half price of the initial quote. Customer service had no power to help and it took me 3 days to sort it.... Read more Read less

{"display":"Akbar","full_name":"Akbar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

one call and your insurance is done

Car Insurance Broker • 28th October 2025

one call have been the best on service and price the service is first cless

{"display":"stephen c","full_name":"stephen c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I found you to be extremely helpful and the person...

    I found you to be extremely helpful and the person I spoke to was able to answer all my queries

    {"display":"Margaret Cather","full_name":"Margaret Cather","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The broker (EB7) was very patient, extremely clear a...

    The broker (EB7) was very patient, extremely clear and helped me understand the answers to my questions. Honestly a pleasure to speak to and an... The broker (EB7) was very patient, extremely clear and helped me understand the answers to my questions. Honestly a pleasure to speak to and an asset to your team! Thank you soo much Ed as I was very anxious about calling. Read more Read less

    {"display":"Sally C","full_name":"Sally C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Great Car Ins Broker

    Rang to make changes and politely, promptly and efficiently dealt with by Edward Bartlett (EB7)

    {"display":"Andy S","full_name":"Andy S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance Broker
    Andy S 27th October 2025
  • 5/5

    easy to administer and great value

    easy to administer and great value

    {"display":"Glenw","full_name":"Glenw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance Broker
    Glenw 27th October 2025
  • 5/5

    Surprisingly Helpful and Patient

    During what for me was a difficult bereavement time, One Call Insurance were far more patient and helpful than I expected from a primarily online remote service. following

    {"display":"Gerard","full_name":"Gerard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance Broker
    Gerard 26th October 2025
  • 5/5

    very reasonably priced.

    very reasonably priced.great value for money

    {"display":"jeff c","full_name":"jeff c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Insurance Broker
    jeff c 26th October 2025
  • 5/5

    re-friendly

    very good service was excellent ,delt with my inquiry in a positive and quite friendly manner.

    {"display":"Michael Key","full_name":"Michael Key","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315089.png"}}'s avatar
  • 5/5

    Consistently cheapest insurance.

    Consistently cheapest insurance. Website is easily navigated and never had any issues

    {"display":"Tim B","full_name":"Tim B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Was thinking of leaving, but after information from...

    Was thinking of leaving, but after information from Ed (EB7) decided to stay. Thankyou Ed for your understanding.

    {"display":"Davina L","full_name":"Davina L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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