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One Call Insurance reviews

One Call Insurance Logo
Rated Excellent • 4.82/5

One Call Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 31,076 product reviews

Average score of 4.82/5
5 star
88%
4 star
9%
3 star
1%
2 star
0%
1 star
2%
Reviews for One Call Insurance have trended positively over the past 90 days

Latest positive rating

5/5

A Service That Keeps Giving Year After Year

We’re now in our third consecutive year with One Call Insurance — and that’s no coincidence. What keeps us coming back isn’t just the consistently... We’re now in our third consecutive year with One Call Insurance — and that’s no coincidence. What keeps us coming back isn’t just the consistently competitive pricing (even at renewal — a rare gem these days!), but the sheer brilliance of their team and customer care. Before each renewal, they’ve actively worked behind the scenes to make sure we’re getting the best deal — not just letting policies roll on autopilot like many do. Every single time I’ve reached out, I’ve spoken to people who are not only professional, but refreshingly real — personable, kind, and genuinely interested in helping me as an individual, not just a number on a file. That personal touch? It matters. Feeling valued as a customer doesn’t just tick a box — it lifts your whole day. It builds trust. It makes you smile. And in a world of endless choice, it makes sticking with One Call an easy decision. Nothing’s ever too much trouble. Every request has been handled without fuss, with clarity and care. That blend of excellent customer service and fair pricing is rare — and One Call nails it. They’ve been a delight to deal with from day one. So here’s to more years ahead — with gratitude and a big thumbs up from a very happy customer. Read more Read less

{"display":"Tom Richardson","full_name":"Tom Richardson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/451369.png"}}'s avatar

Latest negative rating

1/5

Absolutely shocking experience and was not treated w...

Absolutely shocking experience and was not treated with any respect as a customer

{"display":"Sharon Pugh","full_name":"Sharon Pugh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for One Call Insurance products

About One Call Insurance

One Call Insurance is an insurance broker based in Doncaster.

Founded in 1995, they started out helping customers in South Yorkshire before expanding their services out UK-wide.

One Call Insurance help personal and commercial customers with a full range of policies. The personal insurance policies they provide include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance at a glance

Reviews for One Call Insurance

Showing 11 of 31076 company reviews • Last reviewed within 7 days

A Service That Keeps Giving Year After Year

Car Insurance Broker • 13th July 2025

We’re now in our third consecutive year with One Call Insurance — and that’s no coincidence. What keeps us coming back isn’t just the consistently... We’re now in our third consecutive year with One Call Insurance — and that’s no coincidence. What keeps us coming back isn’t just the consistently competitive pricing (even at renewal — a rare gem these days!), but the sheer brilliance of their team and customer care. Before each renewal, they’ve actively worked behind the scenes to make sure we’re getting the best deal — not just letting policies roll on autopilot like many do. Every single time I’ve reached out, I’ve spoken to people who are not only professional, but refreshingly real — personable, kind, and genuinely interested in helping me as an individual, not just a number on a file. That personal touch? It matters. Feeling valued as a customer doesn’t just tick a box — it lifts your whole day. It builds trust. It makes you smile. And in a world of endless choice, it makes sticking with One Call an easy decision. Nothing’s ever too much trouble. Every request has been handled without fuss, with clarity and care. That blend of excellent customer service and fair pricing is rare — and One Call nails it. They’ve been a delight to deal with from day one. So here’s to more years ahead — with gratitude and a big thumbs up from a very happy customer. Read more Read less

{"display":"Tom Richardson","full_name":"Tom Richardson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/451369.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great Customer. service

Car Insurance Broker • 13th July 2025

One Call have great customer service and have always treated me well as a customer. No issues

{"display":"shortbutsweet25","full_name":"shortbutsweet25","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1189088.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    They do the hard work for you. Value for Money

    They do the hard work for you. Value for money. Helpful call centre

    {"display":"Andrea R","full_name":"Andrea R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Keep up the good work

    Good service, easy to use web site and knowledgeable agents when I’ve contacted them!

    {"display":"Phil H","full_name":"Phil H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Car Insurance

    The staff I spoke to were very informative and helpful.

    {"display":"Wilson S","full_name":"Wilson S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Value for money, friendly customer service, not kept...

    Value for money, friendly customer service, not kept waiting too long if car breaks down or has issues, always helpful and offers suggestions if needed.

    {"display":"Stacey Sterrow","full_name":"Stacey Sterrow","avatar":{"url":"\/assets\/uploads\/avatars\/users\/441153.png"}}'s avatar
  • 5/5

    Very easy to deal with .

    Very easy to deal with .Great value for money and the portal is excellent Communication is very clear and precise so you know what you... Very easy to deal with .Great value for money and the portal is excellent Communication is very clear and precise so you know what you are getting. Cannot fault. Would recommend to my friends and family Read more Read less

    {"display":"Philip T","full_name":"Philip T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to deal with really quick on replying

    Easy to deal with really quick on replying

    {"display":"DUKIE DOUCHES","full_name":"DUKIE DOUCHES","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1273906.png"}}'s avatar
  • 5/5

    Good company to insure with

    I've been with One Call for a couple of years now. They are competitive on prices and when I did need to claim the process... I've been with One Call for a couple of years now. They are competitive on prices and when I did need to claim the process was smooth and very professionally managed Read more Read less

    {"display":"ami ","full_name":"ami ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Car insurance

    Excellent service if needed to contact them very helpful with any questions

    {"display":"Keith Firbank","full_name":"Keith Firbank","avatar":{"url":"\/assets\/uploads\/avatars\/users\/618397.png"}}'s avatar
  • 5/5

    I have experienced excellent customer service with O...

    I have experienced excellent customer service with One Call. My car insurance actually came down in price this year with no reduction in cover! I... I have experienced excellent customer service with One Call. My car insurance actually came down in price this year with no reduction in cover! I think One Call are a very professional & customer-focused company. I've been with them over 5 years now! I will be looking into their home insurance when mine comes up for renewal....I probably should have done so ages ago! Overall, I feel reassured to know I'm covered with such an excellent car insurance provider. Read more Read less

    {"display":"V Davies","full_name":"V Davies","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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