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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (5385 reviews)

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4.85

Based on 5,385 reviews, last reviewed 21st Aug 2025

60600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Stick with one call they do it all Very good customer service great to speak to a real person . My questions were answered clearly and the girl was very helpful and patient . As an old... Read more Reviewed on: 21st August 2025

Latest lowest rating:

1

One Call is all it took. simple and efficient service. I would recommend them to anyone looking for no fuss insurance. Reviewed on: 31st July 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5385)

Stick with one call they do it all

Very good customer service great to speak to a real person . My questions were answered clearly and the girl was very helpful and patient . As an older person it isn’t always easy to do things on Line.I am very pleased with my Home Insurance policy and feel it’s great value for money .I would certainly recommend One Call to my friends Reviewed on: 21st August 2025

Ive never claimed so not had much experience with cu...

Ive never claimed so not had much experience with customer service Reviewed on: 20th August 2025

Customer service

A pleasant change to be able to to talk to one if your member’s of staff who could answer my query,an increasing rarity in the world today.your agent was able to handle all my questions to my satisfaction Reviewed on: 19th August 2025

premium renewal this year has dropped

Pleased that my premium renewal this year has dropped slightly Reviewed on: 19th August 2025

Renewal quotes are always realistic and reasonable v...

Renewal quotes are always realistic and reasonable value. Customer service is very efficient, proactive and very helpful. Reviewed on: 18th August 2025

I was given a cheaper price with more things added t...

I was given a cheaper price with more things added to my Home insurance which I was happy to accept, not long after I came off the phone, I had One Call ring me to say they have found a cheaper quote, which I was very happy with. Reviewed on: 18th August 2025

Easy to understand details and a very good price

Easy to understand details and a very good price Reviewed on: 18th August 2025

It was very easy to get the insurance

It was very easy to get the insurance Reviewed on: 16th August 2025

House insurance quote dealt-with efficiently.

After receiving a hard copy of the annual house insurance quote, I rang up to ask if consideration had been given to the fact that my car insurance was also with One Call. The quote was then reduced by £40, which led me to renew! I was also pleased that the sum could be paid by direct debit via 11 equal payments and no interest added! This suited me fine and I had no hesitation in accepting the quote. Reviewed on: 16th August 2025

House insurance renewal

House insurance renewal due, didn't like renewal quote, contacted One Call and renegotiated, very happy with out come and customer service received. Reviewed on: 16th August 2025

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