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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (5360 reviews)

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4.85

Based on 5,360 reviews, last reviewed 13th Aug 2025

58300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Had a problem with the buildings insurance renewal Had a problem with the buildings insurance. Online chat with Mia (MB1) who quickly sorted the problem and the premium was reduced. Reviewed on: 13th August 2025

Latest lowest rating:

1

One Call is all it took. simple and efficient service. I would recommend them to anyone looking for no fuss insurance. Reviewed on: 31st July 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5360)

Had a problem with the buildings insurance renewal

Had a problem with the buildings insurance. Online chat with Mia (MB1) who quickly sorted the problem and the premium was reduced. Reviewed on: 13th August 2025

outstanding

Really helpful... Mia B was outstanding Reviewed on: 13th August 2025

Value for money

Helpful and responsive staff when contacted via the webchat portal Reviewed on: 13th August 2025

Took ages to get through but had a really helpful ad...

Took ages to get through but had a really helpful advisor who sorted the issue Reviewed on: 13th August 2025

Average Home Insurance Experience

My home insurance experience was average, with standard service and typical processes. Reviewed on: 11th August 2025

New cover

Researched online your offer was one of the best with good cover options available. Will now look at changing my car insurance too. Reviewed on: 11th August 2025

never had a problem yet.

never had a problem yet.when i needed to contact them about a question they seemed happy to help and were very friendly and helpfull Reviewed on: 10th August 2025

Fantastic service

I have had two claims in recent years and both were dealt with quickly, professionally and courteously. The contractors they use were efficient, professional and very respectful of our home. Reviewed on: 9th August 2025

Quick and easy, great service

Quick and easy to arrange, no issues and great customer service, already recommended to family members. Reviewed on: 8th August 2025

Great customer service.

Great customer service. Patient, careful explanation of quotes. Went the extra mile for me. Reviewed on: 8th August 2025

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