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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

63% increase in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

House move

When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper quote via comparison company and it was one protect subsidiary of one call which was cheaper then the half price of the initial quote. Customer service had no power to help and it took me 3 days to sort it.... Reviewed on: 31st October 2025

Good cover for the cost, everything is online but ar...

Good cover for the cost, everything is online but are reachable by phone with is always good and and gives customers confidence. Reviewed on: 19th October 2025

Quotes not alqays the same.

I was going to move but after speaking to an agent the price was compae to others, so stayed with them. Reviewed on: 19th October 2025

Very fast and excellent customer service

Very fast and excellent customer service Reviewed on: 17th October 2025

First class service

Competitive, friendly staff, user friendly website, excellent service Reviewed on: 15th October 2025

Prompt service

Agent responded to my request promptly and made sure the cover had everything I need. Reviewed on: 15th October 2025

Instantly covered they got you

The customer service for house insurance was excellent. It took 10 mins to get set up and instant cover to be able to complete on our home. At a very stressful time they made it so easy to get all the documents I needed for my move. Reviewed on: 15th October 2025

Good cover for a good price.

Good cover for a good price. Easy to renew online. Reviewed on: 14th October 2025

Excellent personal service and a competitive price.

They offered a comprehensive insurance which met all our requirements and was a very good price. Above all, we can SPEAK to someone on the end of a phone if we have a question about the policy. We are in our late 70's and early 80's and find dealing only 'on line' sometimes too remote and confusing. You can't beat the personal contact, We have already recommended your company to our friends. Reviewed on: 14th October 2025

Good experience

Easy to arrange. All online but numbers there to talk to someone if you need. Reviewed on: 14th October 2025

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