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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.83 (4719 reviews)

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4.84

Based on 4,719 reviews, last reviewed 9th Jul 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful customer advisor Very helpful customer advisor who explains everything to me especially when I'm going through bereavement. Patient and understanding. Reviewed on: 9th July 2025

Latest lowest rating:

1

Refused to cancel my insurance after 3 requests to d... Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges... Read more Reviewed on: 19th October 2024

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (4719)

Helpful customer advisor

Very helpful customer advisor who explains everything to me especially when I'm going through bereavement. Patient and understanding. Reviewed on: 9th July 2025

Very helpful and easy to do an online chat.

Very helpful and easy to do an online chat. I wasn't waiting for ages and the agent answered my questions quickly and thoroughly Reviewed on: 9th July 2025

Refused to cancel my insurance after 3 requests to d...

Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges and this insurance is supposed be to law into itself.....?????? Reviewed on: 19th October 2024

Fantastic rates, and fantastic policy coverage.

Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024

Good service.

Good service. Friendly staff. Great prices Reviewed on: 16th October 2024

Safe as Houses

The insurance for our house is great. Excellent, competitive value. Easy to read conditions. A trustworthy outfit. Reviewed on: 14th October 2024

DJ2 best support agent by reducing my premium

The operator DJ2 was fantastic in answering all of my questions and providing me with the best fees available to reduce my premium. Reviewed on: 14th October 2024

Home insurance renewal

MB1 was very helpful sorting my renewal. Very happy with the price. Reviewed on: 14th October 2024

MC2 feedback

MC2 was very informative and really helped me Reviewed on: 14th October 2024

Great customer support

We have been very happy with the company over many years. Customer service is excellent, always helpful and caring. Reviewed on: 14th October 2024

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