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One Call Insurance: Home insurance broker reviews

4.71
Based on 7,126 reviews, last reviewed 23rd Aug 2026
77400% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Home insurance Value for money , I would recommend them Reviewed on: 23rd August 2026
Val 's avatar
Val

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026
Mrs M's avatar
Mrs M

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7128)

Brilliant company

5
I have been with onecall.for.years and wouldn't go..anywhere else. Reviewed on: 28th July 2026

Very good service with very competitive rates.

5
Very good service with very competitive rates. Will use One Call for many years to come. Reviewed on: 28th July 2026

They are good at sending communications.

4
They are good at sending communications. Reviewed on: 28th July 2026

Easy to get help on live chat

4
Easy to get help on live chat fast and efficient Reviewed on: 26th July 2026

I am really pleased because my payment has gone down...

5
I am really pleased because my payment has gone down this year Reviewed on: 26th July 2026

Claim on House Insurance.

5
I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpful. Assigned an assessor & company to do the work (7Regen Ltd). Workmanship was great. Very good work & left everything tidy. Reviewed on: 25th July 2026

They have always been very professioal when contacted.

5
They have always been very professioal when contacted. They give excellent communication and knowledge of the isurance world. Reviewed on: 25th July 2026

Excellent Value for Money. Highly Recommended

5
I had a really positive experience on my call—thank you. The broker was professional, friendly, and knowledgeable, and they helped me find a policy that offered great value for money, saving me money. They also explained the excess clearly, so I felt confident and fully understood how it would work. The communication throughout was excellent and the call was efficient from start to finish. I would highly recommend this service to anyone looking for home insurances Reviewed on: 25th July 2026

Excellent service

5
Excellent service Every thing went smoothly and straight forward Reviewed on: 24th July 2026

Signed up to One call online.

5
Signed up to One call online. Very easy and straight forward, great value for money compared to other insurance providers. Thankfully we haven't had to make a claim yet, but if our experience so far is anything to go by then we would have a positive experience if we need to. Reviewed on: 24th July 2026

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