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One Call Insurance: Home Insurance Broker reviews

View other One Call Insurance products
4.84
Based on 6,231 reviews, last reviewed 19th Oct 2025
159% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Good cover for the cost, everything is online but ar... Good cover for the cost, everything is online but are reachable by phone with is always good and and gives customers confidence. Reviewed on: 19th October 2025
Brian T's avatar
Brian T

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6231)

Unbeatable rates

5
Great customer service and fantastic rates Reviewed on: 25th August 2020
Denise Clk's avatar
Denise Clk

competitive

5
in comparison, Their product cover a greater range of insurable perils and They were the cheapest in a row for 2 years for the type of cover they offer. Reviewed on: 25th August 2020
sajjad's avatar
sajjad

Easy to deal with company

5
Easy to deal with insurance co. Though not had to make claim everything else is easily dealt with Reviewed on: 25th August 2020
Dave Martin 's avatar
Dave Martin

Excellent

5
Great insurance company., excelent services, brilliant customer services. Reviewed on: 25th August 2020
IR's avatar
IR

Helpful and good at communicating

4
They always keep me up to date about any changes or anything that might effect me, as well as when my policy is due for renewal. When I’ve spoken to anyone, they’ve always been very helpful and friendly. Reviewed on: 25th August 2020
Gareth's avatar
Gareth

Total scam insurance company

1
Terrible experience, one call should be renamed 20 calls, paid for premium home insurance and was passed from pillar to post in the hope I’d go away. I had storm damage and a leak very clear cut claim and they effectively refused to help me. I have been forced to undertake the repairs myself and go to a reputable insurance company, advice pay extra and get a reputable company because One Call are not. Reviewed on: 18th October 2019
Trevor0812's avatar
Trevor0812

Quick and easy

5
Quick and easy process, was helped by a lovely lady who explained everything thoroughly. Saved money so very happy. Reviewed on: 9th August 2019
Barbara Scott's avatar
Barbara Scott

Great customer service

4
The gentleman who dealt with my quote / application was very professional, personable and knowledgeable. He was a tremendous help in setting me up for house insurance for the first time. Reviewed on: 16th September 2018
Chantelle Gell's avatar
Chantelle Gell

Great Knowledge

5
Great service - doesn't seem to be a question that these guys can't answer! Always happy with the service and can rely on them! Reviewed on: 1st August 2018
Alex's avatar
Alex

Great Value for Money

5
Great customer service, clear and friendly. Exceptional value for money even with additional emergency home care. Reviewed on: 1st August 2018
Jodi Ward's avatar
Jodi Ward

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