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One Call Insurance: Home insurance broker reviews

4.73
Based on 6,233 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

Avoid this company. Avoid this company. I purchased building insurance from them through Comparethemarket.com. During the application process I declared a drains claim w... Read more Reviewed on: 26th June 2026
Seb V's avatar
Seb V

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (6233)

Great service and easy claims process.

5
Cannot fault the attentive staff and quick and easy claims process. Would highly recommend. Reviewed on: 15th September 2021

Quick, great value and easy user interface dashboards. Would recommend

5
Quick, great value and easy user interface dashboards. Would recommend for easy home life admin. Reviewed on: 15th September 2021

Quick & Friendly Service

5
Great customer service, easy access to policy documents and self service portal available Reviewed on: 15th September 2021

brilliant service

5
My house insurance was the best price I have had for a few years, should have gone with One Call Insurance before and looks like I will be a loyal customer Reviewed on: 14th September 2021

Worry free

5
Had a claim and was delt with respect and fantastic repair ,great service Reviewed on: 14th September 2021

Great service

5
Very good service cheap price atenshion to detail easy to get in touch with. Reviewed on: 13th September 2021

good value for money

5
great quotes and services been a loyal customer for several years. Reviewed on: 12th September 2021

Only One Call

5
Easy to set up our Buildings Insurance Reviewed on: 10th September 2021

simply home insurace

5
one call have a simply apply for home insucner and live chat with home insuer renewal are simply and helpfully i have my owne and family home insuer with them and not had any isuues Reviewed on: 12th August 2021

Worst Home Insurance Company Experience Ever! I would prefer not to give any star rating.

1
I would have preferred not to have left… I would have preferred not to have left any star ratings whatsoever! I wish i had stayed with my old Home Insurers, or one of the better names. I had storm damage during some of the worst winds this year and damage to my front door, guttering and aerial. They have put down all of these to wear and tear including a 4.5 meter guttering blown completely off my garage and will now have to go to Trading Standards and the Ombudsman. Beware!!!!!!! Reviewed on: 25th December 2020

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