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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,231 reviews, last reviewed 19th Oct 2025
107% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good cover for the cost, everything is online but ar... Good cover for the cost, everything is online but are reachable by phone with is always good and and gives customers confidence. Reviewed on: 19th October 2025
Brian T's avatar
Brian T

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6231)

Very satisfied in all respects

5
Always responsive, friendly and helpful. Not only that, but best value for money. Reviewed on: 15th September 2021

Easy to use

5
Seem a really good company although I have not had to make a claim. Website is easy to manoeuvre. Reviewed on: 15th September 2021

Easy to set up and a good price

5
Have been with One Call Insurance for our house and contents insurance for 2 years. They were very easy to deal with, both over the telephone and later with their web portal. It was great getting a quick response on the telephone initially but the chat line was excellent too when I wanted to check a few details. Reviewed on: 15th September 2021

Good premium prices.

5
For once my renewal premium was actually less than it was for the previous 12 months. It appears that I will also qualify for some sort of discount next time round which means that I will probably stick with One Call again. Reviewed on: 15th September 2021

Excellent service

4
Happy friendly service and well spoken.. overall great company Reviewed on: 15th September 2021

No problems and reasonably priced

3
- but then again, I haven't had to make a claim! Reviewed on: 15th September 2021

Efficient and supportive

5
Easy to contact, understanding and swift in response Reviewed on: 15th September 2021

EASY

5
So easy to understand and to contact which is all we ask for. Reviewed on: 15th September 2021

Great service and easy claims process.

5
Cannot fault the attentive staff and quick and easy claims process. Would highly recommend. Reviewed on: 15th September 2021

Quick, great value and easy user interface dashboards. Would recommend

5
Quick, great value and easy user interface dashboards. Would recommend for easy home life admin. Reviewed on: 15th September 2021

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